Multitude of roles You have a focus on serving customers and showing them the vehicles and explaining the ins and outs of their contract You will champion different areas of the business such as growth risk fleet managementYou are given KPIs with bon
Speak to customers on a daily basis drive many different cars sell products to customers
Day to day entails setting the branch up for the day ahead producing excellent customer service upselling of products training modules taking on responsibilities
Working at the Manchester Airport branch has allowed me to adapt in a fast paced environment while providing excellent customer service Through checking customers in and returning customers it allows me to network with customers from all over the world a
Start 0745 get logged in and get a view of how many reservations there are serve customers when in the branch take phone calls and chase admin and internal training when out the branch collecting delivering cars going to other branches to swap cars a
Serving customers customer sales generating new business by having good interactions with customers and future clients
Doing admin and making sure the day is planned out Delivering cars and collecting cars from coporate customers Selling additional services and products
Daily rental whereby you can drive cars serve customers and network
Serving customers Selling to customers Generating new business
Sales customer service driving experience team work marketing and networking
The main role is to train as a manager and eventually come back and start your career Main roles include sales service marketing daily operations to maintain a fleet of cars
Check reservations Process reserved bookings for car collection and return Answer queries Call customers for reminders of bookings
interacting with and helping customers customer service building relationships with customers and coworkers
Dealing with customers in trying to give them the best possible experience in renting cars and vans
Answer calls resolve queries ensure customer satisfaction answer emails
I must ensure the condition of each vehicle is safe before going on rent and also must make sure each customer is comfortable in the car that they have selected I also tend to the desk in the terminal where I will make sure the interaction of renting a c
Providing exceptional service to customers including assisting with reservations vehicle pick up and drop off addressing inquiries and resolving issues Ensuring cleanliness and maintenance of vehicles Performing vehicle inspections and ensuring they
Managing the running of the day making sure logistics are correct serving customers with a smile making sure customer service is top priority Working with dealerships body shops
Renting cars shop updates marketing planning for the day
Driving serving customers marketing dealing with accounts training new employees