Customer service teamwork sales management
The job consists of managing a fleet of vehicles and providing the right replacementhire vehicle for retailcorporate and insurance customers It also consists of marketing and building relationships with new corporate clients to assist with the growth o
I have designed and carried out my own area level projects and contributed to so many departmental responsibilities on top of my usual daytoday tasks On the daily basis you are facing customers and developing relationships with our accounts
Customer service sales business management
Sales learning what we offer and practices sales techniques Service providing excellent customer service Leadership having your own captaincies Having delegated responsibility Development of soft skills and interpersonal skills Learning about business
I help assist the talent acquisition team on any help they need like helping at career fairs I help employee brand by creating assists posts and blogs for socials I answer and forward queries about Enterprise roles
Answering the phone dealing with customers handling emails and delivering vehicles
Negotiating with third party insurers to recover the costs for a client039s credit hire vehicle orand repairs
Providing excellent levels of customer service to customers answering the phone to any queries ringing customers to confirm reservations liaising with insurance companies body shops and dealerships and contacting accounts to make sure they are happy w
There are many different aspects of the role teaching you and building up your abilities to become a manager in the future For example customer service hitting targets sales have the opportunity to run the branch and ensuring vehicles are ready to be
Checking customers in and out of cars providing excellent customer service and also selling insurance and fuel Running the fleet and managing which vehicles go to which customers are getting which cars while also liaising with other branches to gainswap
Providing a great customer service whilst opening rental contracts Working with team members to meet tasks set by managers Training other team members Answering phone calls and solving problems
In the morning you will work on business admin tasks This will include talking to body shops insurance companies and customers You will also support customers when they come to collect their hire car and take details needed You will also deliver cars
In my role I have been serving a lot of customers and working on my sales working with a lot of people and customers and working with a massive amount of cars day to day
organising cars booked for specific customers Offering great customer service to our customers Picking up customers from their home Delivering the cars out to customer addresses
Planning a day ahead with cars providing clean safe and fuelled cars Delivering and collecting vehicles from insurance corporate and dealership customers Hitting my sales goal Using downtime to tidy up any admin work that needs done Marketing local
My role consists of driving helping serve customers collecting and delivering customers cars creating relationships with coworkers and bodyshops
Running the day working on customer service doing callbacks shopping cars and evaluating damage
Providing excellent customer service Sales Helping to grow our fleet through marketing Assigning right vehicles for right deals Building relationships with corporate body shop and dealership
The role involves serving customers daily providing great customer service sales marketing with local businesses delegating and controlling the day As well as working on projects to personally develop
