This role consists of providing excellent customer service while being able to maintain a healthy fleet of vehicles
Day to day I use my customer service skills to serve customers on retail and insurance basis We monitor our customers claims to ensure their hire vehicle extensions are up to date I speak to body shops and dealerships to get updates on customers vehi
Providing excellent face to face customer service Accommodating customer needs over the phone Handling bookings and customer requirements on the company service Managing the fleet for costincome efficiency
Each day is different a general day would include service excellent customer service to customers collecting cars from different locations forward planning the day
My role is a management trainee where you can then progress into a management assistant assistant manager branch manager etc My day to day role varies so much with tasks including marketing customer service sales Some of my management tasks include
Looking through reservations for the day making sure all the underwriting is correctly filled out Serving and selling to customers Booking in insurance deals and collecting cars for customers throughout the day as well as delivering vehicles out to corp
Team meetings driving serving customers analysing risk analysing sales selling to customers
Fleet logistics Delivering and collecting vehicles Customer service speaking to customers and body shops over the phone Sales Marketing visiting local businesses with corporate accounts giving them boxes of goodies Business Management
Mirror the managers work together to create a positive and efficient work place Develop my understanding of business allowing me to learn skills and attributes in which I can apply to my University work and my workplace behaviour
Serve customers providing great service delivering cars to customers admin work on the computer learning and development very regularly
Daily tasks involve creating and maintaining a multitude of reports innovating how the European Search Marketing Team looks at data and creating narratives for Stakeholders internal and external You will have a chance to meet and work with Marketing Ag
Working 85 lunch is unpaid On computer handling claims assessing them and trying to recover the costs
Serving retail customers walking in to the branch to receive their hire vehicles and then checking them into it Crucial step is to offer them additional protections to reduce excess Processing the vehicles returning after an end of a rental contract by
My role is management trainee and so my day to day is learning the best ways to run and manage a balanced business
A typical day changes you are able to learn so many different aspects of the running of a business from sales to service to the growth of the business You are able to apply your management skills when dealing with many different scenarios as well
Supporting a branch located team with customer transactions customer service sales KPI management admin and business management
My daily tasks at work revolve around Enterprises three core groups of customers 1 Retail these are your everyday holidaygoers and casual renters which I often have the most interaction with I learnt to tailor my sales pitch according to their di
I keep track of reservations that come through and call every customer to confirm their reservations making them aware of our availability and the documents they need to bring in for their booking Once all documents are seen and other relevant informa
Day to day involves serving customers and completing admin You are also in charge of your personal sales which contributes towards sales for the branch
Every element of daily car rental
