Understanding what it takes to run a business efficiently On a day to day I check in customers into their cars ensure they are leaving completely satisfied I do administration tasks and close down contracts
Checking in customers dealing with insurance customers getting them into hire Completing day to day checklist for the branch such as risk management recording sales etc
I would be in charge of managing the business rental day to day Checking up on new bookings and giving feedback and improving the experience for the customers Not only that I would go and visit corporate accounts and do some marketing and engagement to
The role requires me to face different customers on a daily basis and make sure their travel needs are met The role also allows me to explore different area of the business such as collecting debt and looking at monthly financial statements
On a day to day basis my role included serving customers making sure they receive the excellent service Building relationships with body shops dealer shops
Customers service and sales interactions
Developing your customer service sales operations and management skills Day to day dealing with customers and learning the ropes of running a car rental business
Day to day at enterprise you are running your individual branch as well as serving customers
renting cars managing a team customer service resolving issues sales
Differs from day to day some days can be lots of checking in customers and selling and other can be filled with driving doing corporate deliveries and collecting cars
Enterprise provides interns with a very dynamic role within the company Interns will the get the chance to enhance their sales and service skills as well as gain an insight in to tiger sectors of the company such as Growth Branch Claims manager Icon Ca
I would have the responsibility to lead the branch the through its sales figures and ensuring improvements are made everyday As well as being the sales captain I was also the Branch Claims Manager in which I keep to track of vehicles that has been log
Meeting and greeting customers sales management admin
Working consistently with customers in a friendly environment From serving the customers from the beginning of the event and selling protections and doing the returns of the vehicles
Helping customers providing the cars to corporate and insurance and retails customers
Preparing for the day by ensuring you have the right cars for the deals if not source them in Serve your customers ensure customer service is incredible run a smooth operation
Dealing with Customers and answering any questions or queries Admin tasks so communicating with customers to ensure they are happy with the service they received
Everyday is different sometimes Im serving customers monitoring the risk data from the days before and checking excess has been taken selling insurance and managing the team
Providing hire vehicles to a range of different customers
Once situated in a branch your role will be to assist the management team in controlling your fleet and running the branch to its maximum potential Whilst also undertaking responsibilities along the way
