The role involved a lot of customer service and sales but also involved working on and learning about many different aspects of the business I would serve customers both over the phone and in person but also engage in marketing missions and business to
As a business management trainee you do a variety of tasks that develop skills in management customer service sales and marketing Due to the nature of the business you do spend some time driving I find this breaks up the day rather than just sitting
I have a series of roles at enterprise I often start the day by calling customers to check details with their bookings I will then check in customers into the carsvans they have booked I also wash delivery and check cars or vans for damages
Overseeing operations in the office attending customers whilst getting the best customer service in the rental industry Liaising with bodyshops and customers on the phones to accommodate a rental vehicle The role involves four key elements of business
Working both in and out of the office taking calls serving customers checking customers into and out of vehicles cleaning cars on occasion marketing with local businesses having meetings delivering and collecting cars going to work events
Day to day activities include Queue management at CCR desk handling calls emails and upselling fuel Highlights I have loved working with a bright and inspiring group this has made my experience unforgettable Furthermore meeting my fuel sale tar
I check in customers deal with queues sell fuel answer phones etc
Engaging greeting and serving customers Answering customer phone calls and emails
Serving customers having good customer service being aware of different protections offered
Renting and retuning cars ensuring customers are satisfied working with staff to ensure cars are rented
My daily duties involved serving customers booking customers in over the phone and general administrative duties Also involved sales and driving business growth
Day to day included welcoming customers renting out vehicles to them checking the documents and checking over the vehicles Calling customers on upcoming reservations answering emails and doing admin job Most important part is bringing in good attitud
The role involves lots of customer service and sales Taking on new bookings arranging replacement cars checkincheckouts and answering queries over the counter and over the phone
I was involved with service customers ensuring they have good service Assessing risk and damage of vehicles when renting
Day to day duties involved checking customers into cars returning vehicles by checking for damage Providing a great customer experience
Rent out cars to customers book in customers take calls and answer customer queries check cars for damage
Checked customers in and out of cars and managed admin within the branch
Dealing with customers check inreturns going over vehicles making sure no damage is present Booking customers in for cars when they need a replacement and making all customers rental ready Dealing with any questions they might have updating sfl and m
Welcome customers into the branch conduct sales and aid with day to day running of rental fleet Risk management and administration role when chasing up invoices from corporate accounts Providing high level of customer service
Admin responsibilities sales communication with customers and businesses Booking in insurance retail and corporate bookings
