You learn a multitude of skills at Enterprise and each of them are refined and practiced every day Sales is always at the fore front as well as customer service You039ll also find yourself marketing accounts being involved with the growth of the bus
Day to day you have to check in customers into the vehicles Sell protection offers on the vehicle Upon returning the vehicle you must carefully assess if there are any damages to the vehicle Depending on what duty you have been allocated you will have
Management of fleet of cars on a rental basis Manage booking process and ensure correct underwriting for each customer Checking customers in and out of vehicles and managing the rental process ensuring to provide excellent customer service Sales based
Customer service central Day to day work in sales customer service Occasional trips to corporate accounts to market Enterprise Collecting cars and delivering cars to corporate customers Collecting cars from other branches for retail customers
The main focus is on sales and service Each day I check customers in to vehicles and return them at the end of rentals Customer service is a main part of this making sure every customer is completely satisfied Sales is also a key aspect from offering
Serving customers at the branch carrying out administrative duties Picking up customers and dropping customers off Collecting and delivering vehicles
Renting cars
Throughout the day I would spend half of my time delivering and collecting vehicles from corporate customers and the other half in the branch serving customers and working to improve the branch goals Customer service was really important as well as sell
day to day role involves supporting and assisting clients and customers ensuring top customer service is consistent and met every time Dealing with insurance companies aswell as customer is a nice mix
dealing with customers over the phone and any issues they have Updating paperwork to keep track of services etc chasing bad debt
Fleet management ensuring every customer receives a car to meet their specialised needs be it a retail insurance corporate breakdown or fleet booking Aiming to make the transition from customers own vehicles into ours a smooth transition This invol
Day to day I would be dealing with customers driving different cars around answering the phone and dealing with a range of other different business operations
I am managing the sales segment where I would make contact with customer and offer them our products and make sure to get the customers into cars as per availability
Day to day you are greeting customers as they enter the branch checking them into their vehicle while making them aware of how they are protected in the vehicle giving you a chance to practice your sales You039re not only in the office you will be se
Completing all admin and making sure every customer has the right car selling insurance packages to customers and also offering excellent customer service
Serving customers to check them in and out of vehicles Managing a large fleet of vehicles to ensure they are ready on time and safe Using online tools to review branch performance and looking at ways to improve that Making admin calls
Was able interact and serve customers Face few challenging problems where Ill have to try and get customers who were involved in accident mobile by finding out what happened Deliver and collect cars to our cooperate customers Reaching out with account
Get customers checked into vehicles making sure they are comfortable with any features in the car Keeping them aware of any damages that may be on the vehicle and ensuring they understand the excess Delivering and collecting vehicles ensuring custo
Manage corporate rental accounts Maintain fleet size and health Ensure customer service is key Hit our key performance indexs at the end of each dayweekmonth
In the branch I was at I was on the road delivering and collecting cars from corporate customers
