Client Service Account Management Insight Training
Two days of sessions and interactive workshops with VPs Managers and Associates in the Client Service Team The insight days provided a chance to gain an understanding of the company its values and what the role of an Associate consists of They provide
Delivery of presentations about the company its operations and specifically the BREAD process followed in the Client Service role They were followed by practical workshops in breakout groups guided with Client Service Managers to discuss what we have l
Acting as liaison between my clients and experts and finding the perfect fit for my clients using my own skills to search the perfect match for their niche project scopes
My day to day involves recruiting experts where I spend a significant part of my day speaking on the phone with experts who are uniquely relevant matches for my clients projects often under tight deadlines I also must have an understanding of the proje
Working with Consulting clients on a regular basis helping them source experts setting up consulting calls between the expert and our end client so they can seek the knowledge they need for their projectsresearch
Speaking with experts on a daily basis to find the best fits for our clients to speak to I was additionally working within the research team tasked with producing investor focussed research about companies across various industries and geographies
The role is a cross of sales and consultancy daytoday you are receiving inbound requests from clients and your job is to provide them with relevant industry experts to fill their knowledge gaps
Market research cold calling project management and negotiation
A new project starts off with quick Market research to be able to find the most relevant experts to contact Before sending off experts to the clients we screen them on their knowledge ensuring it is a good fit for this project as well as negotiate their
Field incoming client briefs and utilize business acumen to find and recommend the most relevant experts for each project Complete tasks across multiple projects quickly and under pressure and go the extra mile to impress your clients with proactivity an
It was a variety of workshops networking sessions and speaker sessions where we got an insight into the company and the business model
Connecting experts to decision makers to help them gain knowledge on a market short term consultancy This involves researching the market finding relevant experts screening them on their knowledge and connect them with the client
Overview of the role was speaking to clients to understand the industry they were interested in and what type of experts they would like to speak to
Email outreaching calling and connecting with industry experts through different avenues of contact to connect them with clients
Took part in various talks and workshops to gain deeper understanding of the client services associate role as well as the BREAD process Connected with various associates managers and VPs across the two days to learn more about the firm culture and get
We would listen to presentations about various business divisions at the firm and participate in group projects related to firm specific tasks
A twoday insight programme which delved into AlphaSights as a company their function and what makes them stand out from competitors both for clients and employees Heard from current associates managers and VPs We toured the London office and the roof
A twoday insight programme for the AlphaSights client service team in London This involved a round table discussion with associates and VPs about the importance of a value chain and tailored engagement with clients This also included interactive worksh
I connect industry professionals to clients that have specific knowledge gaps This typically means searching for specific experts using external tools such as LinkedIn and Google as well as some more creative methods to find suitable advisors for a sp
