Troubleshooting Meraki network issues for global clients both phone and email cases
As a marketing intern I worked on researching our top UK accounts using LinkedIn Sales Navigator and Salesforce building in depth profiles to help targeted marketing strategies
I assisted in troubleshooting and maintaining network infrastructure My responsibilities include resolving connectivity issues supporting endusers and ensuring network performance and security This role allowed me to develop handson skills in networ
The experience involves the completion of an internship project under the guidance of a mentor who is a member of the team that you039re placed with On a daytoday basis you will be involved in the team039s routine activities standup meetings
Troubleshooting network problems finding solutions for customers learning about products and mechanisms cooperating with other teams
As a Network Support Engineer I was responsible for providing highquality technical support to our growing client and partner base I diagnosed problems and troubleshot the entire Meraki product line including wireless access points security appliance
Providing technical support via phone and email to global customers assisting in troubleshooting and resolving issues across the entire Cisco Meraki product line Performing indepth analysis of technical issues by utilizing tools like Wireshark to an
Working alongside a fulltime software engineer on a week long quotincubationquot project that would be helpful to the company
During my 12week internship with Cisco I was assigned to the Global Field Marketing team Here I focused on audience acquisition and executive intelligence where I researched and analyzed key data points to enhance our engagement strategies with topt
Worked on a global team working on a variety of projects mostly within the digital marketing sphere Daily tasks included communication with the team working with data and analytics marketing strategy and activation
Lead and facilitate all team meetings including daily scrums agile retrospectives and PI planning sessions Author features and user stories for the team ensuring clarity and alignment with project goals Hold regular oneonone meetings with team m
Collaborating with a global team to create dashboards based on Cisco IT039s workflow data and working with stakeholders to understand and consult on different dashboard requests Recording regular insights and data governance tasks to ensure the correc
The role is very varied you could be doing some physical work racking and stacking network hardware one day and the next day you could be using python automation to login to 1000039s of devices to search for something that you want to remove from the
Daily stand ups in scrum Programming meetings learning and having fun Hybrid work with people in the UK the US and all over the world
Working on tasks to improve the network efficiently and faster
On a daily basis there are a couple meetings such as daily standup technical sessions and meeting stakeholders For the most part the day involves implementing solutions using different programming languages There is also time that can be spent for cau
software developer working in either frontend or backend depending on what work is required Working mainly in 1 team but with the option to do work for others so across a few different codebases
On a day to day basis I have to attend standup Agile calls to talk about my current tasks problems blocking issues Then I get into development mostly on frontend system Meaning I mostly do web development especially using Adobe Experience Ma
We started off with basic training of the products and an introduction into sales In sales no two days are the same and within the shadow we were doing this was very much noticeable We were given account to research and then present on to our chosen acc
Researching tech opportunities with companies and aligning these potential solutions to business outcomes These findings were then presented weekly to mentors
