Corporate Service Placement

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Corporate Service Placement

Are you self-motivated, creative and detail driven? We have the opportunity for a Customer Services Undergraduate to join our Fleet team. Volkswagen Financial Services Fleet manage a portfolio of multi-marque vehicles leased on Contract Hire to Corporate fleet customers. Customers are segmented as A+ ‘Strategic’ or A-E based on their fleet size. Every customer is important to us and crucial to our success.

This is what your time at Volkswagen Financial Services might look like: 

• Generate quotations, the preparation of sales proposals and processing of signed orders, all within strict service level agreements to ensure we win and retain Fleet business
• Attend site visits with external account managers, showcasing sales support and responding to their questions
• Be involved in all aspects of looking after our fleet corporate customers and then analysing the service we provide and offering improvement ideas highlighting how we can make that service better
• Be involved in all aspects of looking after our fleet corporate customers and then analysing the service we provide and offering improvement ideas highlighting how we can make that service better
• Ensure contracts are extended or vehicles are booked in for inspection/collection
• Support in reviewing processes and identify potential improvements, assisting with the development and delivery of training activity for new projects and process changes to ensure new ways of working are embedded

About you:

• Currently studying a degree in Business, Sales, Customer Experience or a related field
• Well-developed communication skills – verbal and written 
• Self-motivated, ability to work on own and as part of a team 
• Excellent organisational skills and ability to use own initiative through creative thinking, problem solving and critical analysis 
• The ability to work under pressure to meet demanding deadlines 
• Demonstrate high levels of accuracy and attention to detail 
• Advanced PC literacy – Microsoft office skills especially Excel for reporting requirements 

 What we can offer you:

• Salary of £22,250 per annum plus discretionary bonus and company pension scheme
• A wealth of experience and a fun and sociable workplace to start your career
• You’ll be joining a group of 49 undergraduates, so you’ll have a large group of peers to work alongside
• Access to Life Skills workshops, designed specifically for you as an undergraduate
• Opportunity to join a discounted loan car scheme
• Physical and mental health support with our onsite Wellbeing Centre
• Hybrid blend of working at our office based in Milton Keynes and working from home

Here’s what our process looks like:

• Apply and upload your CV, covering letter and answer a few application questions.
• You’ll then be invited to complete a Situational Judgement Test. This is a short multiple-choice question set to understand how you may approach situations.
• If you pass this stage, you will be invited to complete an online video interview where you will have the opportunity to tell us more about yourself.
• If successful, your final step in the journey is to attend an assessment centre at our Milton Keynes office where you will take part in a group exercise, complete a short interview and deliver a presentation. You'll also meet some of our managers and our current Undergraduates to find out more about a placement year with us.

About Volkswagen Financial Services UK Limited:

Our mission is straight forward, we want to be 'The Key to Mobility'. What does that mean? To make getting from A-to-B as easy and simple for as many people as possible. 

In our ever-changing world, this can be a challenge, so we aim to foster an openly entrepreneurial, pioneering environment, focussed on your mobility needs.

To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. 

We do this by offering a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems.

Volkswagen Financial Services are committed to being an inclusive employer and we welcome applications from everyone. Diversity and Inclusion is not just a statement for us, and we are nurturing an environment where everyone can be their 100% self. If there is anything we can do to support you during our recruitment process, please let us know and we will support you as best we can.

Our undergraduate placement roles do not meet the UKVI’s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role. 

Please do not apply for more than one placement role. This will ensure that you are considered for the placement that you are most interested in, and your skills are aligned to.

How to apply

To apply for this programme and to find out more, please click on the apply button below.

Please note that applications may close before the application deadline, so apply early to avoid disappointment.