Business Transformation - BMW UK, Farnborough

Job Details

Business Transformation - BMW UK, Farnborough

SPREAD ENTHUSIASM. SHAPE THE FUTURE.

SHARE YOUR PASSION.

Knowing the destination isn't enough: you need to know how to get there. Build up your own networks, exploit new ideas, consistently take the initiative. Inspire other people with your enthusiasm. That's the only way to give ideas the power that allows them to become true innovations.

Summit ONE in Farnborough is home to the National Sales Company for the BMW Group in the UK, as well as BMW Group Financial Services which offers retailers, corporate and private customers a range of customised financial services. Alphabet (GB) Ltd. as a leading provider of Business Mobility Services is also located in Farnborough. 

Within our self-contained campus, we offer a modern way of working with an empowering office culture, some aspects of which include:

• Our work persona shift – being yourself is effortless and so increases efficiency.
• Flexible working hours - working flexibly improves mental perspective and increases sustained productivity. This means our leaders maintain balance, not burnout, through focusing on output, not attendance.
• The opportunity to get involved with our continued support to our house charity with a variety of fundraising events throughout the year.
• Throughout our offices there are open creative spaces which hold facilities such as table-tennis tables to encourage innovation and employee engagement.

BMW UK, Farnborough – Business Transformation - 13 Month Placement (July 2025)

We have several placement opportunities within Business related teams including Demand Management & Governance, Customer Journeys & Process Management, Operations Analytics, Supplier Management, New Business Management, Insurance, Collections & Recovery and Business Development.

The Demand Management & Governance intern supports the organisation with managing new demands for business changes, maintaining our project resource model and our project monitoring reporting process.

• Assist with the annual Need4Change process. This will give insight into our project demands and how we prioritise topics to ensure we deliver projects that enable our business to achieve our strategy targets.
• Prepare the monthly project reporting pack for distribution by collaborating with Product Owners and Heads of Departments. You will gain insight into all UK projects and how project progress is tracked.
• Investigate and validate project business resources requirements from project teams and collate the project resource requirements in an Excel spreadsheet (known as the Heatmap). You will engage with all departments in the organisation, developing stakeholder communication skills.
• Support projects as required, including minute taking for management meetings. You will gain exposure to the decision-making process of senior managers within the business.

The Customer Journey and Process Management team supports the Operational Departments with governance of their processes (through ensuring appropriate, relevant, and up-to-date process documentation is kept), continuous improvement of their processes (using the Lean Six Sigma methodology), and the automation of their processes using Robotics (a technology designed to automate repetitive, high volume, manual tasks).  Responsibilities involve:

• Conducting stakeholder meetings, obtaining and analysing data, and preparing monthly reporting for presentation and distribution to the Operations Management Committee.
• Supporting the Continuous Improvement Culture transformation across the business by arranging coaching activities, creating surveys, assisting with workshops, and other activity as required.
• Verifying As Is Processes and Process documentation, and where required creating Process Maps (and associated documentation) for both As Is (current state) and To Be (future state) processes.

The Supplier Management position be based within the Sourcing & Vendor Management function. Supporting the onboarding, risk management and contract management arrangements for the provision of services from external vendors.

• Support and coordination of supplier management activities for BMW Financial Services & Alphabet automotive and non-automotive suppliers. This will involve working with the Sourcing Managers, Supplier/Vendor Relationship Managers and Vendor Risk Management on projects and supplier/vendor meeting activities.
• Co-ordination of supplier/vendor performance results working with internal contract managers.
• Supporting Vendor Risk with Audit activity for critical suppliers and involvement with the risk management of our suppliers.

The New Business function is within the Operations department with three key teams: Underwriting, Sales Support and Contract Activation (Payout).

• Support Process Specialists in all Continuous Process Improvement (CPI) initiatives towards process reviews, organise workshops and completion of follow up actions.
• Support the New Business teams with ad-hoc tasks, creating relevant documentation of these.
• Support in all process mapping activities, including reviewing / updating current maps and gaining relevant approvals.
• Manage maintenance and updating of New Business SharePoint site.

Insurance & Risk look after corporate insurances, employee benefits, claims, and risk mitigation measures for all the UK entities. Insurances include Motor, Property & Business Interruption, Employers Liability, Public Liability, Private Medical, Dental, Income Protection, Life Assurance to name a few.

• Supporting the insurance team on market reviews of services and insurances – collating information to issue out to potential providers, collating responses and Q&As, negotiating with suppliers and supporting implementation of new suppliers.
• Managing claims within the department – responding to confirm claims received, organising paperwork to be filled in by relevant departments, collating responses and sending onto insurer.
• Setting up and running review meetings with insurers and key service providers.

The Collections & Recovery team sits within the Operations function of BMW Group Financial Services. The Collections & Recovery function is a business area with 4 teams; Business Customer Collections, Private Customer Collections, Recovery and Litigation. We are responsible for optimising customer contact to collect outstanding arrears whilst balancing customer needs against customer outcomes and company brand values.

• Support the continued Collections & Recovery process reviews by assisting with the organisation of process review workshops and completion of following up actions, including process mapping.
• Support the management and implementation of the Business Change Enhancements raised by and implemented in Collections & Recovery.
• Take ownership of & run a cross departmental weekly Change Huddle to create new ideas and initiatives for change.

The Sales Steering & Channel Development (Business Development) function is critical in the support & delivery on several key objectives from providing expertise, analytics, and insight to develop, enable and enhance sales performance. All while also focusing on long-term sustainable growth through our channel development function, including new sales channels and digitalisation.

• Identifying and implementing improved business processes in-line with the Sales objectives to streamline business efficiencies / service levels and maximise sales volumes.
• Supporting key strategic projects & initiatives critical to the long-term strategy, including the development of new products & services that create new revenue streams or enhance existing revenue streams.
• Bolster the Sales Steering team in resolving escalated Retailer Partner issues, acting as a conduit / business partner to key departments.

Qualifications & Skills

• Studying towards a Business-related bachelor’s degree and on track to achieve a 2:2 or above.
• Strong knowledge of MS Office suite (Word, PowerPoint and Excel).
• Excellent verbal and written communication skills.
• Ability to be pro-active, self-starter with a high level of initiative.
• Able to prioritise workloads.

Why choose us?

• Great Pay – A competitive annual salary of £23,700, 27 days holiday per annum (pro rata to your contract) and an attractive pension scheme.
• Rewarding Work-Life Balance – Contracted working hours are 37.5 hours a week, Monday to Friday, helping you develop a fulfilling work-life balance.
• Exciting Additional Benefits – You will have the opportunity to enjoy other employee benefits, including a subsidised on-site restaurant and access to our Advantages scheme which gives you a range of offers and discounts.

What do you need to do now?

If this sounds like the opportunity for you then apply today using the link below.

The next stages of the recruiting process could include: online testing, video interview and then a face to face, telephone or virtual interview with the hiring manager. This may be in the form of an assessment centre.

About BMW Group UK

If you’re passionate about changing the way the world moves for good then there’s never been a more exciting time to be part of the BMW Group. Our brands BMW, MINI, Rolls-Royce Motor Cars and BMW Motorrad have made us the world’s leading premium manufacturer of cars and motorcycles as well as provider of premium financial and mobility services. 

We’re home to a lot of people. People from all walks of life, with a variety of backgrounds that make them who they are. Whose stories and unique life experiences shape the company we are. Because as diverse as our customers, suppliers and investors are worldwide, so too are our teams.

We are always looking for new talent to help us keep pushing the limits of what’s possible in a broad variety of roles, so why not explore our opportunities and take your next career step with us today.

How to apply

To apply for this role and to find out more, please click on the apply button.

Please note that applications may close before the application deadline, so apply early to avoid disappointment.

7 days remaining to apply for this job