Commercial Banking Customer Products & Propositions Internship - London

Job Details

Commercial Banking Customer Products & Propositions Internship - London

Why Customer Products & Propositions?

In Customer Products & Propositions, we analyse customer journeys, create new products, and explore new and better ways to serve our commercial banking customers. From entrepreneurial start-ups to FTSE100 customers, we design products and propositions with our customers in mind to enhance the end-to-end customer experience and drive sustainable value for the bank.

Our world-class summer internship

Our Customer Products & Propositions summer internship has been designed to give you a taste of what it’s like to work with us, along with valuable experience to help guide your career choices.

At the end of the placement, we’ll assess you on what you’ve learned. Complete this successfully and you could be offered a place on our Customer Products & Propositions graduate programme, where you can carry the skills you’ve learnt forward and take the next step in your career. 

Over the course of this eight-week programme, you can look forward to:

• Learning about our culture, values and goals
• Gaining unique experience in product and proposition design and management
• Building an understanding of the products and services we provide
• Designing and delivering innovative products and services
• Attending training workshops and getting involved with our day-to-day work
• Exploring your capability by taking part in a business improvement project
• Developing your collaboration, creative-thinking and problem-solving skills
• Seeing first-hand how we work together as one bank to deliver an outstanding service for our customers

How you’ll benefit

We’ll reward you with a starting salary of £24,000 pro rata. If you join a team based in London, you’ll be awarded an additional allowance of £3,450 pro rata.

Plus, you can expect to:

• Learn from industry experts and immediately apply your learnings
• Enrich your learning with access to world-leading research and insights
• Test and learn new approaches in a safe, inclusive environment
• Start building a global professional network
• Grow your confidence, build your resilience, and elevate your presence
• Experience first-hand what it’s like working in a purpose-driven organisation

Entry requirements

To be eligible for our Customer Products & Propositions summer internship, you’ll need:

• To be in your penultimate year of university
• To be on course to achieving a 2:1 in your degree
• Good communication skills
• A passion for innovation
• To be technically minded
• Problem solving and analytical skills
• Curiosity, and a willingness to challenge the status quo

About NatWest

We’re more than just a bank. We're your partners in progress, dedicated to empowering individuals like you. We believe in the potential within everyone, and we're here to help you unlock it. From bustling cities to quiet communities, we're building a future where financial barriers don't exist. Together, let's think again and explore a new world of possibilities.

Discover a world of opportunities with us. We're a leading UK financial services group home to a diverse family of iconic brands, including NatWest, RBS, Coutts, and more.

Our approach:

• Ethnically diverse: It’s important that the diversity of our team reflects the diversity of our customers; we’ve set ourselves the goal of identifying, developing and appointing at least 14% Black, Asian and Minority Ethnic (BAME) leaders by 2025.
• Gender balanced: A gender balanced team is vital to our success and we're working towards a target of having women in 50% of our top level leadership roles by 2030.
• LGBT+ Innovative: Our goal is to deliver a better LGBT+ colleague and customer experience by continuously challenging the status quo. With insight, education and support we are working towards being an LGBT+ employer of choice.
• Disability smart: We're positively addressing the needs of disabled colleagues and candidates, and we’ve set ourselves the goal to be recognised externally as a disability smart organisation through our actions and internal initiatives

Our Graduate, Internship, and Insight Experiences offer structured learning tailored to your aspirations. We're committed to helping you find your perfect fit within our organisation. Whether you thrive in fast-paced environments or prefer a more strategic approach, we’ve opportunities to suit your unique skills and ambitions.

We believe in creating an inclusive workplace where everyone feels valued and supported. Our diverse teams bring fresh perspectives and drive innovation.

How to apply

To apply for this role and to find out more, please click on the apply button.

Please note that applications may close before the application deadline, so apply early to avoid disappointment.