Service Project Assistant Industrial Placement

Job Details

Service Project Assistant Industrial Placement

Panasonic are market leaders in Air Conditioning in Europe and like many other markets the UK is one that has been constantly growing and developing. Unlike many other departments within Panasonic, we are a relatively small department and do a lot in-house; this will give you a fantastic opportunity to learn all aspects of the business and most importantly put your mark on this expanding industry. As a vital member of the team, you will have the opportunity to keep customers up to date with the growing business and the constantly developing product ranges. You will be exposed to all different sectors within the Panasonic Air Conditioning team, from Sales and Marketing to understanding the nitty gritty of all things technical. You will never have a dull day in the office! 

Responsibilities & Duties

• Liaising with marketing department to support with effective implementation of marketing campaigns and projects across the service division, including liaising with design agencies to produce promotional documentation. 
• Support the Project Manager with ensuring that work instructions are in accordance with Panasonic standards or appropriate local standard. 
• Support the Project Manager to ensure sufficient understanding of service sales across the UK and Ireland teams. 
• Ensuring requests are dealt with in a timely manner and all information is tracked and up to date on the system. 
• Supporting, coordinating, and maintaining relationships with internal teams and external customers 
• Organise trainings for internal teams, installers, ACS, KA, house builders, and social housing. 
• Support in designing and implementing new processes within technical and service to consistently improve efficiency within the department. 
• Supporting the rollout of the new Aquarea Service+ end-user maintenance project across the UK and Ireland
• Liaise with customers and internal teams to resolve service and warranty-related issues on air conditioning and heating products. Such as ordering spare parts and resolving warranty issues. 

Qualification & Experience

• Currently studying for a Marketing / Business / Sales related degree at University
• No specific experience or knowledge required.
• We are looking for someone with a “can-do” attitude and who is pro-active, always bringing new ideas to the team to increase sales.

Personal Attributes

• We are looking for new ideas all the time, be bold; we work in a constantly changing industry, so innovative ideas are always well received.
• Close attention to detail to ensure that while the ideas are great creatively, they also come across clearly.
• “Team” is the buzzword we operate with. There are a lot of responsibilities in a small team, and you should be able to work well with different people and deliver results.
• Every day is different - we are a growing team so you will need to adapt quickly to this everchanging job role.
• You will be working with a lot of different people at different levels, both internally and externally with our agencies and partners. You will need strong oral and written communications skills to help you push ideas through.
• Good at prioritising and managing your time.

This specification will not form part of the employee’s contract of employment

About Panasonic

What does our big picture look like?

Every moment of every day, people all over the world turn to Panasonic to make their lives simpler, more enjoyable, more productive, and more secure. Since our founding over a century ago, we have been committed to improving peoples’ lives and making the world a better place, one customer, one business, one innovative leap at a time.

We believe in strong collaboration and team spirit to develop Panasonic’s competitive edge even further. Panasonic is an energetic, creative, and proactive organisation consistently aiming to exceed its customers’ expectations by striving to 'create today, enrich tomorrow', and aligning with our Seven Principles.

How to apply

To apply for this role and to find out more, please send your CV and Cover Letter to recruitment.phvacuk@eu.panasonic.com. 

When applying for this role you will also be considered for a Sales & Marketing Assistant Placement role. If you only wish to be considered for the Service Project Assistant Placement role, please make this clear in the email you send to us.

Applications may close before the deadline, so please apply early to avoid disappointment.