Technical Support Analyst Review

by IBM

Best Student Employer

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

3.3/5
  • The Role
    4.1
  • The Company
    3.2
  • The Culture
    2.3

    The Role

  • 1. To what extent did you enjoy your work placement or internship?

    • I think it is fair to say I enjoyed the placement 80% of the time. Which would be a good ratio for any job. There's always going to be some bad days/stressful weeks

    4/5
  • 2. To what extent did you feel valued by your colleagues?

    • I remember once, a senior manager was walking through the office, stopped at where my team of 5 students was working and said words to the effect of "hey, We don't talk much, but I want you to know your really valued here, and your work is of a high standard, I appreciate it" It was a nice gesture.

    5/5
  • 3. To what extent were you given support and guidance by management/your supervisor(s)?

    • Support is there, but you have to go and find it. Sometimes that may be difficult.

    4/5
  • 4. How busy were you on a daily basis?

    • varied hugely due to the nature of a support role.

    4/5
  • 5. How much responsibility were you given during your placement?

    • Customer facing role with no direct supervision.

    4/5
  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

    • I doubt this will help my degree studies, but these are broad skills that will hold me in good stead on the job market (I hope)

    4/5

    The Company

  • 7. What was the general atmosphere in your office?

    • Very corporate, very quiet. people just getting on with what they needed to do. I like that

    2/5
  • 8. How well organised was the overall work placement or internship set up?

    • They knew exactly what they were doing, it was a slick, well run training period, then into work

    5/5
  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?

    • They paid for me to get IBM qualifications in my field, which I see as a huge bonus

    4/5
  • 10. What were the perks on your work placement?

    • 3/5
  • 11. How appealing are future employment prospects within the organisation?

    • I'm not sure. If the right position was available I would gladly work here again.

    4/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?

    • There was if you wanted it

    4/5
  • 13. What was the cost of living and socialising in the area you worked in?

    • outskirts of London are never cheap

    2/5
  • 14. What was the Nightlife like in the area you worked?

    • Bedfont lakes is more or less an industrial business estate. there is nothing here

    1/5
  • 15. Were there many opportunities to get involved in activities outside of work?

    • Again, the opportunities are there if you want them

    3/5
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Details

Placement (10 Months+)

Computer Science

London

February 2016

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