Technical Support Analyst Review

by IBM

Best Student Employer

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

4.3/5
  • The Role
    4.5
  • The Company
    4.0
  • The Culture
    4.3

    The Role

  • 1. To what extent did you enjoy your work placement or internship?

    • A lot! I always had something to do and the tasks and projects set were always challenging!

    4/5
  • 2. To what extent did you feel valued by your colleagues?

    • A high extent - I felt that Managers and other senior colleagues respected me as if I had been there as long as they had

    5/5
  • 3. To what extent were you given support and guidance by management/your supervisor(s)?

    • Great extent - I had 3 managers that were always looking out for and could approach them regarding any problem.

    5/5
  • 4. How busy were you on a daily basis?

    • Fairly busy - The work is always ongoing as you're constantly working with customers but sometimes I do find myself with time on hands when waiting on customers which isn't a bad thing!

    4/5
  • 5. How much responsibility were you given during your placement?

    • Huge responsibility - there were 5 of us responsible for handing around 20% of all the customers problems in Europe

    5/5
  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

    • Hugely - I had developed my skills massively which will greatly benefit me in the future.

    5/5

    The Company

  • 7. What was the general atmosphere in your office?

    • Fun

    4/5
  • 8. How well organised was the overall work placement or internship set up?

    • Good

    4/5
  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?

    • Lots of money and time to train us - 1 month at the start and a few thousand $ for exams

    4/5
  • 10. What were the perks on your work placement?

    • Financial Bonus

    Working from home
    4/5
  • 11. How appealing are future employment prospects within the organisation?

    • Fairly appealing

    4/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?

    • yep

    4/5
  • 13. What was the cost of living and socialising in the area you worked in?

    • £1000 a month

    4/5
  • 14. What was the Nightlife like in the area you worked?

    • London baby

    5/5
  • 15. Were there many opportunities to get involved in activities outside of work?

    • Yep lots!!

    5/5
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Details

Placement (10 Months+)

Information Technology

London

March 2016

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