Technical Support Analyst Review

by IBM

Best Student Employer

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

4.5/5
  • The Role
    4.7
  • The Company
    4.0
  • The Culture
    4.8

    The Role

  • 1. To what extent did you enjoy your work placement or internship?

    • The IBM placement scheme gave me a massive amount of confidence and through that I thoroughly enjoyed my time at IBM

    5/5
  • 2. To what extent did you feel valued by your colleagues?

    • IBM has a great philosophy were everyone feels equal no matter what level of the company that you are

    5/5
  • 3. To what extent were you given support and guidance by management/your supervisor(s)?

    • I was lucky enough to have my managers and supervisors only metres away from my desk so I felt like I could always ask them for help and advice when needed. They always make sure that you are on top of your workload

    5/5
  • 4. How busy were you on a daily basis?

    • I was very busy throughout the day as I always had a task that I was able to work on. Due to the nature of technical support it is required that you are able to manage your time well and I really enjoyed it

    5/5
  • 5. How much responsibility were you given during your placement?

    • I was given a lot of responsibility from within the first few weeks. This is something that I thrived on within the role and allowed me to learn the job on the spot which really did benefit me

    5/5
  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

    • I gained a massive amount of knowledge relating to data warehousing, SQL and servers. I have two modules relating to these fields in my final year which will certainly benefit me in my degree

    5/5

    The Company

  • 7. What was the general atmosphere in your office?

    • The atmosphere within our team was really friendly but at the beginning and end of the week the office would often be quieter within the other teams

    4/5
  • 8. How well organised was the overall work placement or internship set up?

    • The induction period at the start was really well run and the constant support I received throughout the year from the mentors was fantastic

    5/5
  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?

    • I was allowed onto external training courses and was able to learn a lot about the new products that was available to our customers

    5/5
  • 10. What were the perks on your work placement?

    • Sports and Social Club

    National Travel

    Company Parties/Events

    Working from home
    4/5
  • 11. How appealing are future employment prospects within the organisation?

    • The graduate scheme always takes on 300+ a year and IBM continue to appear in the top 25 graduate companies in the world

    4/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?

    • There was around 20-30 other interns based at the location I was at which meant that there was always a group of people available for the social side

    5/5
  • 13. What was the cost of living and socialising in the area you worked in?

    • Cost of living varies depending on whether you chose to live in London or not

    5/5
  • 14. What was the Nightlife like in the area you worked?

    • Central London being a short train journey away makes the nightlife aspect great, there's something for everyone

    5/5
  • 15. Were there many opportunities to get involved in activities outside of work?

    • You can gain as much or as little as you like within the placement year at IBM. There are always opportunities for travel to national events that interest you

    5/5
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Details

Placement (10 Months+)

Computer Science

London

May 2016

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