Vendor Support Specialist Review

by Hays

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

3.8/5
  • The Role
    4.5
  • The Company
    3.6
  • The Culture
    3.0

    The Role

  • 1. To what extent did you enjoy your work placement or internship?

    • I have enjoyed my placement at Hays. I have found it stressful at times but overall it has been great. My team has been great and I have definitely developed in myself since I have been here.

    4/5
  • 2. To what extent did you feel valued by your colleagues?

    • I have always felt valued by my colleagues. Whenever I have completed tasks for others, I have always been thanked which definitely makes me feel appreciated. I have also been nominated twice for a Support Service award and I was successful on one occasion in winning the award.

    5/5
  • 3. To what extent were you given support and guidance by management/your supervisor(s)?

    • I have always been given support by management. Any questions I have asked have been answered and any other help I have needed has been given to me.

    5/5
  • 4. How busy were you on a daily basis?

    • I am usually busy which is good. I have a variety of different tasks to complete on a daily basis so I am never bored or running out of things to do. I can have particularly busy days but I like to be kept busy so I enjoy it.

    5/5
  • 5. How much responsibility were you given during your placement?

    • I have been given a lot of responsibility. Dealing with pay queries straight away is important as I can be the person who escalates pay and ensures the worker is paid on time. I deal with rate amends and contract extensions too which need to be actioned on time as well as the workers being informed. I also champion LinkedIn for my team which is a big responsibility. I need to ensure all my team are fulfilling their Linkedin duties.

    4/5
  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

    • I have learnt a lot since I have been here and developed as a person. I have gained numerous skills from my placement which to a great extent will help me throughout the rest of my studies and in the working world.

    5/5

    The Company

  • 7. What was the general atmosphere in your office?

    • The atmosphere in my office is good. The team are always bubbly and keen to work.

    4/5
  • 8. How well organised was the overall work placement or internship set up?

    • I think it was quite well organised. All interns were meant to have a 12 week training course which we were not put on originally but I had on the job training so that was fine. We then had training for a few days that did not necessarily relate to my role but it was useful anyway.

    4/5
  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?

    • I feel that the company has invested in me well and I have been seen as just like every other employee, not someone who is leaving after a year. I have been given a role that has allowed me to develop, which I am grateful for.

    4/5
  • 10. What were the perks on your work placement?

    • Financial Bonus

    Company Parties/Events
    3/5
  • 11. How appealing are future employment prospects within the organisation?

    • If were to return I could become an associate which does appeal to me. It does not take long to develop and be promoted at Hays which is very good.

    4/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?

    • The social scene is very good, most colleagues attend the pub on a Friday after work which means we have time to chat outside of the workplace. There are other events organised that also allow everyone to get together.

    5/5
  • 13. What was the cost of living and socialising in the area you worked in?

    • I live at home so I have saved on costs.

    3/5
  • 14. What was the Nightlife like in the area you worked?

    • When I have been on a night out with work it has been quite expensive, but that is expected as it is London. It takes a while to get home so I have not been out on too many.

    3/5
  • 15. Were there many opportunities to get involved in activities outside of work?

    • There have been opportunities to take part in activities and these are discussed usually in round-ups. However, I have not participated in any.

    3/5
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Details

Placement (10 Months+)

Business Operations, Customer Service, Government

London

June 2016

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