Order Management Customer Service Analyst Review
by Cummins
This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.
Rating
-
The Role
3.8
-
The Company
2.2
-
The Culture
3.3
- 1. To what extent did you enjoy your work placement or internship?
- 2. To what extent did you feel valued by your colleagues?
- 3. To what extent were you given support and guidance by management/your supervisor(s)?
- 4. How busy were you on a daily basis?
- 5. How much responsibility were you given during your placement?
- 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?
- 7. What was the general atmosphere in your office?
- 8. How well organised was the overall work placement or internship set up?
- 9. In terms of personal training and development, to what extent did the company or firm invest in you?
- 10. What were the perks on your work placement?
- 11. How appealing are future employment prospects within the organisation?
- 12. Was there a good social scene amongst any fellow placement students/colleagues?
- 13. What was the cost of living and socialising in the area you worked in?
- 14. What was the Nightlife like in the area you worked?
- 15. Were there many opportunities to get involved in activities outside of work?
The Role
Even though I changed my role three times whilst on placement I really enjoyed my time here at Cummins. The work environment is relaxed and there are a lot of opportunities to improve and learn. Working in different people and teams has really helped me improve my communication skills and has changed my overall personality for the better.
My manager had changed quite a few times so I cannot say that I got the best support , however my team members are very supportive and guided me whenever I struggled to understand a task or experienced any issues at work.
Initially my work load was light and relaxed on a daily basis, in order to make my the most out of my placement I took the initiative to work in another department and broaden my skill set. This added to my work load but again it wasn't too bad as I enjoyed it.
When I started my placement I was given the responsibility to manage the order management process. However over time I took the initiative to expand that role and also secured a role in Finance where I published credit reports on a monthly basis that were then sent out to senior level management.
The Company
Very diverse work culture, people from all around the globe. Overall, friendly work atmosphere.
It could have been better organised by the company as I got notified last minute that I secured a role within the company.
Due to a late start in my placement I didnt receive as much training as the other students. However, I was given the opportunity to use the online training modules.
Flexi Time
Sports and Social Club
Healthcare/Dental
The Culture
Company is based in Ramsgate, it is cheaper compared to London.
Nightlife in Ramsgate is not good but night life Canterbury is amazing as it is a student town! Canterbury is just 2 stops train journey.
Yes corporate responsibility, helping the community organizing events and alot more.
Details
Placement (10 Months+)
Banking, Business Management, Manufacturing, Marketing, Sales, Surveying, Voluntary
South East
June 2016
