Change support analyst Review

I really enjoyed the challenging and diverse atmosphere - every day was different and I really felt part of the team. At times it was difficult as my knowledge was really lacking but overall it's one of the best jobs I've ever had. I enjoyed working for a large corporation as I had never done this before. As a mature student I never felt patronised.

I was welcomed with a team lunch - always a bonus! - and never felt like a spare part. Everday successes were always celebrated and things like birthdays or special occassions were always rewarded. I didn't feel like the new kid for very long and in the end was really sad to leave. The team made an effort to get to know me despite being very busy.

I had a daily one-to-one with my line manager and was aware of the escalation process if needs be. In this I would discuss any issues I had and would detail what I planned on doing that day. Being first thing in the morning was really useful because if I was lacking work for that day it could be dealt with really quickly and easily. I also built a good relationship with my second line manager and had weekly one to ones with him.

I had a slow start (which was expected) but was then on compassionate leave for the best part of a month. Upon my phased return I was not overloaded which I appreciated but had a to-do list that was continually growing. It was very much up to me how much I took on, and always felt I was in a position to say if I had too much. In the morning daily huddles we have a mood board where we could say how we felt emotionally and also how we felt we were coping with our workload. If I was lacking tasks I would be given more, and if I had too much I could delegate some of it away.

Not much as again I was away on compassionate leave for the most part - I would have had a very different experience otherwise. I was given the task of updating the team's internal social media site and asked to improve participation in this. I created a whereabouts board which detailed which staff were in the office, working from home, ill, etc. This allowed for better social cohesion across the team as we were able to better plan tasks as we knew where everyone was.

I really enjoyed working in a larger corporation and I really developed my networking skills. I feel this will help in September when I start my placement year as I was a little shy before. I did not have much in the way of training as most things were learned on the job but I hope that my can-do attitude showed here. This internship makes me want to continue my degree to the best of my ability as I would really like to work here when I graduate.

Very friendly and open plan, everyone is accessible and whilst there is a hierachy it is not that pronounced. The daily huddle in the morning includes a quiz and that gets everyone in a good mood. On a Friday we have a dress-down day which really gets the team together. In the office as a whole there are always cakes or free fruit or treats that people have brought from their holiday. There are a lot of themes too such as the olympics and the European cup where every team chose a football team or olympic country.

The start up was a little lacking but over the course of the placement I was given more tasks and made to feel welcome. My first few days were a bit slow as I was waiting on IT things like an email address and access to certain software and programs. If this had been organised before I started that would have been beneficial but socially it was really organised and friendly. We went for a team lunch to a pub in my first week.

I did not have any formal training but I was continually assessed through the balanced scorecard. This was a skills and targets document which I wrote in my first week and continued to refer to it. This was based on the group's goals and aims. I had never had to do this before so formally so it was a learning curve to write my own goals but I kept an achievement log to ensure I had tasks to refer back to which made it much easier.

I really want to join Lloyds Banking Group when I graduate as there are lots of opportunities to move around and be promoted. The group as a whole seem to really care about their staff and they are focused on development. The flexible hours and working from home perks that I would get as a graduate really appeal to me. I can't wait to graduate now even though it's 2 years away in order to start what I hope will be a long and prosperous career!

I had caring commitments for the most part of my internship so I did not go out but I have heard that the other interns met on a regular basis. There was always somewhere to go, albeit lunch, dinner or a night out. Over the weekend the other interns would often meet and explore Bristol or the surrounding area.

I lived at home for the duration of my internship so it was free. I did not socialise in the area I worked in other than a couple of team lunches which - as I was new - were generally paid for by my team. From my understanding though it was not that expensive to socialise but the housing was rather expensive as it was in the city centre.

I did not go out at all during my internship due to my caring commitments. My father died mid way through so I spent more time at home organising the funeral, house, solicitors etc. Again from my understanding the other interns did enjoy a lot of the nightlife around Bristol. I couldn't say how expensive this was but they all seemed to enjoy it and there was a lot of variety.

Yes, though I was not able to attend any. My team have an active social life in that they often go out for drinks, but the group as whole also advertise many events. For example, there were open air cinema events, massage and therapy, arts and crafts, beer club, various sports teams and also lots of charity events. I ran a few bake sales alongside the other interns so we had to bake outside of our work hours.