Customer Service Placement Student Review

A placement with a higher level of responsibility than most, with managers allocating projects essential for the organisation's improvement. Interesting and exciting challenges fuelled an enjoyable experience at Knorr-Bremse, and has provided invanuable experience that I will be able to bring to future employments.

As with all employments there are always certain individuals that you do not see eye-to-eye with. However, the colleages in Customer Services are fantastic people, and have provided support that has shaped the way I work and learn. I was welcomed and made to feel at home as soon as I walked through the door.

Managerial support is fundemental to individual growth within an organisation. Managers (and colleagues) are incredibly supportive and never hesitate to answer any questions you have, show you new skills or help you with issues.

Learning the fundementals to the industry and organisational processes takes time, but once learned, and once projects are flowing you can become as busy as you want to be. There are endless opportunities for new and different projects thoroughly supported by managers and colleagues. and as a placement student you can work hard to make a real difference to the organisation's performance and operational processes.

I was surprised by the level of responsibility I was given during my placement, being given full responsibility for vital projects and helping implement new processes that will be used throughout the organisation. The main advantage to a placement at Knorr-Bremse is the experience gained from being given such responsibility.

All skills acquired at Knorr-Bremse have shaped the way I think and work. This placement has enabled me to become a more professional and proactive individual and I believe that this placement is fundemental to my future success not only at university, but in future employments.

Fantastic atmosphere in the Customer Services office. Everyone gets on extremely well.

The placement included residental inductions, weekly catch-ups and socials. Projects were prepared by managers but could be changed or shaped if needed.

Extensive training was included within the employment, including a residential induction and time on the shop-floor to learn about products. Business trips and extra training including the 80 Minute MBA aided personal development.

Graduate scheme on offer.

regular socials occurred and placement students often eat together.

N/A

Pubs were close. Area is close to Bath so colleagues often had nights out there.

Football and Badminton occurred after work during week, as well as other activities.