Service Manager and operational Support Review

by IBM

Best Student Employer

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

3.6/5
  • The Role
    3.8
  • The Company
    3.7
  • The Culture
    3.4

    The Role

  • 1. To what extent did you enjoy your work placement or internship?

    • I enjoyed my placement year, got involved with various opportunities outside of my role, as well as worked within a client facing team.

    3/5
  • 2. To what extent did you feel valued by your colleagues?

    • I felt valued by all of my colleagues within my team, however, there were a couple incidents where I felt somewhat unvalued by a team outside of my immediate colleagues.

    4/5
  • 3. To what extent were you given support and guidance by management/your supervisor(s)?

    • I felt like I good support, Jon, my EPM, set me up with someone to do shadowing in sales which was very beneficial and insightful.

    4/5
  • 4. How busy were you on a daily basis?

    • Taking on most tasks from two different interns meant I was very busy most of the time, however to the later part of the month my work load would ease down slightly. In addition, I took on a significant amount of additional giveback which kept me very busy.

    4/5
  • 5. How much responsibility were you given during your placement?

    • I was given a lot of responsibility as I had customers when starting my role which was a great opportunity to be client facing for someone who hadn't even graduated yet. In addition, I organised an event for 350 attendees, which was a great experience and gave me a huge amount of responsibility.

    4/5
  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

    • I developed a lot of skills which will be invaluable in whichever future career I take in the future.

    5/5

    The Company

  • 7. What was the general atmosphere in your office?

    • I flexi-desk with other interns each day, which although the atmosphere is good and friendly environment, I feel I would have learned more about IBM had I been working alongside people who had been in the company longer than me. I understand the flexible learning culture is characteristic of most multi-national companies, however for my first years experience into the working world, it would have been good to work closer with people with more experience to get greater insights into the company

    4/5
  • 8. How well organised was the overall work placement or internship set up?

    • Very well organised - foundation are a fantastic team who set up the placement scheme very well.

    5/5
  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?

    • A huge amount of additional opportunities were available to interns, and these opportunities allowed me to grow a lot throughout the year.

    5/5
  • 10. What were the perks on your work placement?

    • Working from home
    3/5
  • 11. How appealing are future employment prospects within the organisation?

    • Good prospects available, however not somewhere I am looking to apply back to at the moment.

    3/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?

    • Yes, great social scene.

    5/5
  • 13. What was the cost of living and socialising in the area you worked in?

    • I lived at home and commuted, but my colleagues who lived in London have expressed how expensive it is to live in the area.

    2/5
  • 14. What was the Nightlife like in the area you worked?

    • Great.

    5/5
  • 15. Were there many opportunities to get involved in activities outside of work?

    • Not applicable as I lived over an hour away.

    3/5
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Details

Placement (10 Months+)

Business Management

London

April 2017

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