Technical support analyst Review

by IBM

Best Student Employer

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

3.9/5
  • The Role
    4.1
  • The Company
    4.2
  • The Culture
    3.4

    The Role

  • 1. To what extent did you enjoy your work placement or internship?

    • I have thoroughly enjoyed my placement and had some great experiences. I have had many opportunists to learn lots of new skills by attending regularly held works shops etc I have also been lucky enough to be selected to go to Wimbledon via IBM which awesome.

    4/5
  • 2. To what extent did you feel valued by your colleagues?

    • I feel very valued as I basically do the same role as all of my colleagues intern or otherwise.

    5/5
  • 3. To what extent were you given support and guidance by management/your supervisor(s)?

    • I was given as much support as needed, both work related and non related. Work related wise, we have a team lead whose primary role is to support the interns with their client's. My Early professionals manager fights my corner whenever there is a great opportunity and is like a second mother.

    5/5
  • 4. How busy were you on a daily basis?

    • I am quite busy on a daily basis, however i am never bored because of it, although the lunch hour is very much appreciated.

    4/5
  • 5. How much responsibility were you given during your placement?

    • Within the first month I was talking to clients. We are entrusted with a lot of responsibility as essentially I do the same role as my colleagues intern or otherwise.

    4/5
  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

    • I have developed my technical skills masively, picking up skills such as SQL, troubleshooting/problem solving, reading logs/code etc

    4/5

    The Company

  • 7. What was the general atmosphere in your office?

    • There is a professional but laid back attitude.

    4/5
  • 8. How well organised was the overall work placement or internship set up?

    • It was very well organized with an induction at the start to explain what you will be doing over the course of the year.

    5/5
  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?

    • The company invests in you heavily allowing you to gain as many qualifications as you want. Each one usually costs $200 and I got mine for free.

    5/5
  • 10. What were the perks on your work placement?

    • Subsidised Canteen

    Working from home
    3/5
  • 11. How appealing are future employment prospects within the organisation?

    • There is a variety of roles so there is something for everyone, and interns get to apply before the general public. I plan to re apply as a graduate.

    5/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?

    • Yes, there were roughly 300 interns so there was always something going on.

    4/5
  • 13. What was the cost of living and socialising in the area you worked in?

    • £500 a month- rent £30-50 a month- bills £4 for a pint

    4/5
  • 14. What was the Nightlife like in the area you worked?

    • Not great but a 40min train journey will put you in central London

    3/5
  • 15. Were there many opportunities to get involved in activities outside of work?

    • There are a few, I personally joined a rugby club which also provided me with a gym.

    3/5
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Details

Placement (10 Months+)

London

May 2017

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