Change Analyst, Commerical Banking Client Delivery Transformation Review

I thoroughly enjoyed my internship. I have been made to feel a member of the team and have been involved in the work and with the surrounding team. I have also been given the opportunity to shadow different departments across the business and different offices in the region. This gave me excellent understand of how departments and groups within the business interact and work together and provided me better perspective that I could bring to my work. This also allowed to gain key contacts.

I feel I was very valued by my team. I was involved in all work and also events that went on within the workplace, including day to make a difference and other activities. I feel comfortable to ask questions and engage and feel the work I do was appreciated and useful. I was included in meaningful tasks and provided opportunities.

I was given support throughout my internship. I was able to contact management and ask questions or advice. I have been kept well informed throughout my internship and had regular updates and reviews which allowed me to evaluate my progress throughout my time at my internship. This enabled me to work to the best of my ability and feel supported by both colleagues and the business.

I was provided on going work throughout my internship, updating and monitoring processes. I also completed a project. The combination of these meant I was able to adjust to the natural peaks of business needs. For example managing my time so that I completed and worked on my project whilst my other responsibilities were less busy. I felt I had something to do and could help colleagues around me.

I was given responsibility and trusted as an intern, I was given support and then able to complete tasks independently once I had been trained appropriately. This element of provided motivation to learn and the ability to progress within my role and continue to learn throughout my internship. There was a good balance between handling responsibility without being overwhelmed.

My experience on my internship and on the job have allowed me to apply the theory I have learnt at university into a practical perspective. This has enabled me to gain a different perspective into theories I have been taught as part of my degree and therefore provided deeper understanding. This will definitely help me in my final year of my degree. I also know the skills and training I have received will assist me in my future career as they are transferable and useful. The scheme also provided CV workshops, insight workshops and business department overviews which will be useful in my future prospects.

There was a friendly atmosphere within the office. The culture was to help other colleagues and work efficiently as a team. The focus on putting the customer first meant that colleagues were keen to work together to provide the best possible outcome for the customer. Colleagues are sociable and keen to help out or provide advice. Genuinely care about my progress and how I am finding my experience within the internship. However, there was a good atmosphere of hard work and getting the job done to the highest standard possible.

The internship was well organised. We started with an induction event where we were provided with key contacts and instructions and made to feel at home within the work environment. I was introduced to my team and the business structure and departmental interactions explained. I created a progress plan, this enabled me to set out what I wanted to achieve within my time on the internship and therefore allowed to meet my targets and goals. I completed training and reading before I was provided with work and responsibility which allowed me to feel confident within my role.

I feel the company invested a lot in me. They value interns and see you as future potential for within the business. This has been a big part of the internship and made me keen to work hard for the organisation. The company assisted in travel, accommodation and expenses. I also undertook online courses which allowed me to take even more away from the internship.

Future prospects are very appealing and I have thoroughly enjoyed my time working here and feel I have brought a lot away from the experience.

The interns were placed in accommodation together which provided a good culture amongst the group. We attended induction and networking events together and took part in team building activities which allowed us to interact with colleagues in our area, as well as others on a national level.

Despite Edinburgh being a reasonably high priced area to rent, the organisation paid for accommodation costs which was a massive help and appreciated.

The nightlife is good and the fringe festival has been on whilst we were living here, which means there is always lots to do in the city.

Yes, there is lots of charity and fundraising activities that are a part of the internship and are very rewarding. I also took part in a day to make a difference which is helping out in the community with colleagues. There is also plenty going on within the city and colleagues were helpful and keen when explaining things to do, busses to catch etc.