Customer Support Engineer Review

by Cummins

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

3.8/5
  • The Role
    4.2
  • The Company
    3.5
  • The Culture
    3.6

    The Role

  • 1. To what extent did you enjoy your work placement or internship?
  • I enjoyed it very much, Cummins is the best company that i have ever worked for. They invest in their employees and placement students receive the same treatment.

    4/5

  • 2. To what extent did you feel valued by your colleagues?
  • I have always felt vauled as i have been given responsibility to control my own work and on projects. i have been included and involved in many projects

    5/5

  • 3. To what extent were you given support and guidance by management/your supervisor(s)?
  • my manager gives me freedom to manage my own work, and provides me with support when it is needed

    5/5

  • 4. How busy were you on a daily basis?
  • i always had things to do and never really had a point where there was nothing for me to do. as the year progressed i got progressively busier

    4/5

  • 5. How much responsibility were you given during your placement?
  • i have been given quite a lot of responsibility with my job, my manager gave me freedom to manage it how i wanted and he provided me with support when needed

    4/5

  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?
  • i have much more technical knowledge and this will aid me in my future career. i have learnt how to stucture my work and day so that i am clear what i have to do and when i need to do it

    4/5

    The Company

  • 7. What was the general atmosphere in your office?
  • very good atmosphere, everyone was always quite busy but had no issue in helping you out if you encountered a problem

    4/5

  • 8. How well organised was the overall work placement or internship set up?
  • my placement was more of an actual job so did not require much organising, my manager gave me freedom to experience other departments if i wanted.

    4/5

  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?
  • i was taken out on jobs and trusted on large and important projects. we also where supplied with student development modules to develop skills of all sorts

    4/5

  • 10. What were the perks on your work placement?
  • Flexi Time

    National Travel

    Financial Bonus

    3/5

  • 11. How appealing are future employment prospects within the organisation?
  • there are many employment opportunities. some of which have the potential of being exciting as you may be exposed to new technologies and products

    4/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?
  • we had a very good social group in cummins, the placement students worked together on many things

    5/5

  • 13. What was the cost of living and socialising in the area you worked in?
  • quite cheap

    3/5

  • 14. What was the Nightlife like in the area you worked?
  • there was some nightlife, dont set your expectations too high

    3/5

  • 15. Were there many opportunities to get involved in activities outside of work?
  • yes depending on where you looked and what your interested in there where planty of things to get involved in

    4/5

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Details

Placement (10 Months+)

North East

March 2018


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