Customer Account Representative Review

by Cummins

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

3.4/5
  • The Role
    4.7
  • The Company
    2.5
  • The Culture
    2.5

    The Role

  • 1. To what extent did you enjoy your work placement or internship?
  • Thoroughly enjoy all aspects of my role and Cummins as a whole. The job itself is in a fantastic working environment and involves a lot of responsibility. I have had constant support from members of staff from all over the plant and I always receive recognition for hard work.

    5/5

  • 2. To what extent did you feel valued by your colleagues?
  • One thing I have been grateful for from day one of my role is that my team made me feel welcome. I often forget that I am a student as I get treated like any other member of staff.

    5/5

  • 3. To what extent were you given support and guidance by management/your supervisor(s)?
  • I have always had great support from not only management and my team leader, but from the whole department. On my first day at Cummins I was told that 'There is no such thing as a stupid question'. The people around me have always been supportive and helped in any way that they can, no matter how busy they are.

    5/5

  • 4. How busy were you on a daily basis?
  • Once I had settled into my role and understood the daily processes more, I found that I had a steady work balance. Month and year end can be stressful at times, however this is part of the fun and the times that I found that I had learnt the most.

    4/5

  • 5. How much responsibility were you given during your placement?
  • I have been given a tremendous amount of responsibility from day one. I have my own clients who I communicate and deal with daily.

    5/5

  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?
  • I feel that this placement will put me ahead of most if not all other candidates when I apply for jobs after university. To have all of this experience on my CV from a huge company such as Cummins will definitely make me more of an attractive candidate. Not only will it benefit me for applying for future roles, I feel the skills I have developed have now given me a positive mind set for my final year of university.

    5/5

    The Company

  • 7. What was the general atmosphere in your office?
  • 3/5

  • 8. How well organised was the overall work placement or internship set up?
  • 3/5

  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?
  • 3/5

  • 10. What were the perks on your work placement?
  • 3/5

  • 11. How appealing are future employment prospects within the organisation?
  • 3/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?
  • 3/5

  • 13. What was the cost of living and socialising in the area you worked in?
  • 3/5

  • 14. What was the Nightlife like in the area you worked?
  • 3/5

  • 15. Were there many opportunities to get involved in activities outside of work?
  • 3/5

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Details

Placement (10 Months+)

North East

March 2018


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