Customer Service Review

by Microsoft

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

3.7/5
  • The Role
    4.4
  • The Company
    3.4
  • The Culture
    3.0

    The Role

  • 1. To what extent did you enjoy your work placement or internship?

    • 4/5
  • 2. To what extent did you feel valued by your colleagues?

    • 5/5
  • 3. To what extent were you given support and guidance by management/your supervisor(s)?

    • 5/5
  • 4. How busy were you on a daily basis?

    • 5/5
  • 5. How much responsibility were you given during your placement?

    • 4/5
  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

    • 5/5

    The Company

  • 7. What was the general atmosphere in your office?

    • The atmosphere in my office in some respects was quite quiet. However other interns and myself on the floor organised events to get to know everyone better.

    2/5
  • 8. How well organised was the overall work placement or internship set up?

    • 3/5
  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?

    • Microsoft invested a lot of time in my personal development which has provided me with a lot confidence for the future.

    5/5
  • 10. What were the perks on your work placement?

    • Flexi Time

    Subsidised Canteen

    Sports and Social Club

    Subsidised/Company Gym

    National Travel

    International Travel

    Company Parties/Events

    Staff Sales/Staff Shop

    Working from home

    Healthcare from home
    5/5
  • 11. How appealing are future employment prospects within the organisation?

    • 3/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?

    • 4/5
  • 13. What was the cost of living and socialising in the area you worked in?

    • I think the cost of living/socialising is quite standard, every student wishes it would be cheaper.

    3/5
  • 14. What was the Nightlife like in the area you worked?

    • 2/5
  • 15. Were there many opportunities to get involved in activities outside of work?

    • There are so many opportunites to get involved in outside activities

    4/5
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Details

Placement (10 Months+)

South East

November 2011

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