Sales Agent Review

Just over one month into my summer internship, it is safe to say that I am enjoying it much more than expected. The environment is great and the team very helpful. You get to know great people, learn very important skills and get recognition for work well done.

The team is very helpful and employees who have been there longer than you always take their time to assist you on areas you still need to improve on. The managers are very supportive and there is a feeling that everybody gets along well.

As mentioned in the above comment, the team as a whole is very supportive and give you a lot of training. There is an expectation that you perform well, which in my opinion comes with any sales role, but they do provide you all the support you need to meet your targets and perform the job well. The managers give recognition for work well performed which makes you feel really valued.

At the airport branch we are usually very busy, especially in the morning times. But even when we are not so busy, managers and colleagues go through important things with you and give you guidance in areas you're still not so good in.

I believe I was given quite high levels of responsibility and decision making from day one. For example, if you want to upgrade a customer to a bigger car, you don't need to get approval from the managers on rates quoted. Although, we are always briefed on the range of prices that we could charge customers at the start of the day.

I think my experience with Enterprise-Rent-A-Car is really helping me develop important skills such as sales, customer service, team working, and I am also learning a lot about cars.

My colleagues are usually very motivated to work and although it is a stressful environment, we always try to have fun in work.

Employees are provided with a lot of training and I feel Enterprise-Rent-A-Car really cares for its workers since they only promote internally. However, I still wasn't provided with training at the Head Office, which some colleagues were and I think that I would highly benefit from this experience.