Customer care intern Review
by L'Oreal
This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.
Rating
-
The Role
4.2
-
The Company
3.5
-
The Culture
3.1
- 1. To what extent did you enjoy your work placement or internship?
- 2. To what extent did you feel valued by your colleagues?
- 3. To what extent were you given support and guidance by management/your supervisor(s)?
- 4. How busy were you on a daily basis?
- 5. How much responsibility were you given during your placement?
- 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?
- 7. What was the general atmosphere in your office?
- 8. How well organised was the overall work placement or internship set up?
- 9. In terms of personal training and development, to what extent did the company or firm invest in you?
- 10. What were the perks on your work placement?
- 11. How appealing are future employment prospects within the organisation?
- 12. Was there a good social scene amongst any fellow placement students/colleagues?
- 13. What was the cost of living and socialising in the area you worked in?
- 14. What was the Nightlife like in the area you worked?
- 15. Were there many opportunities to get involved in activities outside of work?
The Role
I would say L'Oreal is a great company to work for. they look after their employees well and offer lots of perks and treats. obviously at times there is a lot of pressure and workload which can be hard, but you will never have a day where you are board!
you get weekly catch ups with your manager where they feed back on your progress and how you are feeling. teams are not afraid to nominate interns for 'hero/star of the month' hard work and skills are definetely noticed.
L'Oreal is very much a company where they throw you into the deep end to learn on the job. however, people are always willing to help as long as you show the interest required.
Extremely busy. sometime too busy. the better you are the more responsibilities and work you will receive. this can be good and bad.
a lot of responsibility. but this only came once I proved that I can be trusted.
time management and stress were big learning points! learnt how to manage them and keep composed. developed excel and customer management massively. also a certain degree of management for myself as I taught the new interns coming into their 6 month roles
The Company
positive and relaxed where people are laughing and relaxed to speak to their colleagues, but at the end of every month when people are trying to meet targets you can feel some tension
once I got the job- very organised! lots of inductions and training... the application process however, far less organised.
they sent me on trips to Manchester a few times to understand the warehouse processes and meet the other side of the team and there were a few good soft skills sessions on handling feedback ect.
Flexi Time
Subsidised Canteen
Sports and Social Club
Company Car
Subsidised/Company Gym
National Travel
International Travel
Financial Bonus
Company Parties/Events
Staff Sales/Staff Shop
Above 25 days holiday
Working from home
Healthcare from home
Healthcare/Dental
Travel loan
The graduate scheme they provide sounds excellent and is something I am aiming to gain a place on.
The Culture
very. colleagues are always happy to go for drinks and there are quarterly celebrations of results.
Quite expensive for the salary you will be on to be honest. but this is London...
Pretty good I would say!
yes, there were charity events- I joined in on a cycle from Manchester to London and there are multiple other events you can get involved in.
Details
Placement (10 Months+)
London
May 2018
