Technical Support Analyst Review

by IBM

Best Student Employer

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

3.6/5
  • The Role
    4.1
  • The Company
    3.5
  • The Culture
    3.1

    The Role

  • 1. To what extent did you enjoy your work placement or internship?

    • I am really glad I chose to complete my placement with IBM as they had the support needed and so many opportunities to really make the most of the year.

    4/5
  • 2. To what extent did you feel valued by your colleagues?

    • I was working with a group of students so we were all able to help and support each other whenever possible.

    4/5
  • 3. To what extent were you given support and guidance by management/your supervisor(s)?

    • My managers were always constantly there for guidance and support. All suitable procedures were in place for this.

    5/5
  • 4. How busy were you on a daily basis?

    • For the majority of the year I was constantly busy and if there was a quiet day, there was always something extra to do such as applying for givebacks. Sometimes however I found myself struggling with the workload

    4/5
  • 5. How much responsibility were you given during your placement?

    • A lot of client faced responsibility which was good as I have gained so much experience from this.

    4/5
  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

    • I developed a wide range of skills, mainly on managing workload and coping with real responsibility, which will 100% help me in future.

    5/5

    The Company

  • 7. What was the general atmosphere in your office?

    • There was a very good balance. We made sure that we took the responsibility seriously while still being able to have a laugh.

    4/5
  • 8. How well organised was the overall work placement or internship set up?

    • Very organised. Everything was in place for anything we needed.

    5/5
  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?

    • There were many opportunities given to use to develop personally such as optional training courses and shadowing

    4/5
  • 10. What were the perks on your work placement?

    • Sports and Social Club

    Company Parties/Events

    Working from home
    2/5
  • 11. How appealing are future employment prospects within the organisation?

    • There are so many different roles within the company and all doors are kept open so very appealing.

    4/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?

    • As I was based slightly outside of London with only a small number of placement students, there was not a very good social scene

    2/5
  • 13. What was the cost of living and socialising in the area you worked in?

    • London-based, very expensive in comparison to University in Liverpool

    2/5
  • 14. What was the Nightlife like in the area you worked?

    • It was only a short trip in to London where nightlife is great. There is something for everyone

    4/5
  • 15. Were there many opportunities to get involved in activities outside of work?

    • IBM give students the opportunity to volunteer in events outside of the day to day role.

    5/5
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Details

Placement (10 Months+)

London

June 2018

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