Customer Services Intern Review

by Siemens

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

3.9/5
  • The Role
    4.4
  • The Company
    4.7
  • The Culture
    2.1

    The Role

  • 1. To what extent did you enjoy your work placement or internship?
  • Although this is my first proper job, Siemens has been very welcoming from day 1 and I have been treated as a valuable addition to the department that I am currently working in. Surprisingly, I feel like I learnt more than I have at university!

    5/5

  • 2. To what extent did you feel valued by your colleagues?
  • Not an exaggeration when I say 10/10 but I've faced no prejudice whatsoever and my colleagues are always happy to help me out, I also learn a lot more from them! The dynamic overall is incredible and I was not expecting that from a huge company.

    5/5

  • 3. To what extent were you given support and guidance by management/your supervisor(s)?
  • My manager checks up on me quite regularly regardless of how busy he is and we had one-to-one meetings once a month so he gets an overall update on how I'm doing and if I have any concerns.

    5/5

  • 4. How busy were you on a daily basis?
  • 8/10 because I had to learn a new programming language at the start and to also get used to how Siemens' products work. However, once that phase was over, there was plenty to do and I was given small tasks to complete. Overall, I was never dissatisfied with the work amount that I had.

    4/5

  • 5. How much responsibility were you given during your placement?
  • None but in terms of what I was doing, that wasn't a bad thing since everyone had their own jobs to do and I was no different. I'd say my independent skills have enhanced much more and I was given a chance to really look into software a lot more than I would at university.

    3/5

  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?
  • Hands down, I have learnt so much more over the summer than I have in 3 years at university! I'm genuinely glad I did this internship before graduation as I've developed more skills and a lot of the theory that I learnt at university makes more sense in a practical sense. The fact that my first job was at Siemens is mind-boggling but amazing at the same time and I'm grateful!

    5/5

    The Company

  • 7. What was the general atmosphere in your office?
  • Obviously, you have be professional most of the time but my initial thought of the office being a place of nightmares with snobby colleagues is a complete contrast to what it really is! Everyone is friendly, cracking jokes here and there, it really is a comfortable environment! I don't think I woke up early and dreaded work!

    5/5

  • 8. How well organised was the overall work placement or internship set up?
  • I was given to the task to help develop software that can help customers when they are commissioning products that they have purchased from Siemens, and it was a very new idea so obviously I wasn't expecting a solid set up because it's very much down to experimenting but I'm glad I had that job. It's a lot better than sorting out paperwork!

    5/5

  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?
  • The fact that I have experience in programming was seen as an advantage and the company really enhanced that because I could actually see how coding would be used in a variety of applications. I've started taking online courses in learning more programming languages as a result and I've developed an interest as well.

    5/5

  • 10. What were the perks on your work placement?
  • Flexi Time

    Subsidised Canteen

    5/5

  • 11. How appealing are future employment prospects within the organisation?
  • The only thing that holds me back is the location as I'm very much used to the city life and having a lot of facilities close to me however I would definitely apply for Siemens again after graduation, probably in Manchester, a similar position to what I'm doing now would be fab!

    5/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?
  • As of now, I've barely seen other students as I'm the only one in my department plus the social scene of Congleton is not something that would attract students in general and I don't think that has anything to do with Siemens. However, I have been invited to have drinks at a colleague's leaving party and I'm really excited about that!

    4/5

  • 13. What was the cost of living and socialising in the area you worked in?
  • Very, very low. I rented a room for only £80 a week (including bills) and my landlord is really lovely! I also went to the local gym regularly for roughly £20 a month. Whatever I earned a month was more than enough to cover these costs, I'd recommend living out and learning to be independent in comparison to spending a ridiculous amount on commuting.

    4/5

  • 14. What was the Nightlife like in the area you worked?
  • Again, that's down to how Congleton is in general. A lot of students in the past have gone to Manchester instead.

    1/5

  • 15. Were there many opportunities to get involved in activities outside of work?
  • Not that I know of at the moment, but again that is because of the location itself.

    1/5

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Details

Internship (1 Month+)

Computer Systems Engineering, Computer Science

North West

August 2018


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