Business Support Manager Review

by Lloyds Banking Group

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

2.9/5
  • The Role
    3.3
  • The Company
    1.9
  • The Culture
    3.6

    The Role

  • 1. To what extent did you enjoy your work placement or internship?
  • I have enjoyed my internship because I have been given ownership over a project where I have to engage with different stakeholders. The other element is ad hoc work. I haven't enjoyed minute and action taking as I struggled to understand well enough to chase up actions. But the other project was fun!

    3/5

  • 2. To what extent did you feel valued by your colleagues?
  • I feel valued by my colleagues because I work closely with a graduate who really values me. My LM is a director so I do not have much contact with her so that is understandable that I have had no 121 with her, but I do feel really valued - e.g my Deputy LM rang me to check in how I was after she received an email about an issue at the London accommodation, I feel like I am being looked out for as well as valued.

    4/5

  • 3. To what extent were you given support and guidance by management/your supervisor(s)?
  • I have been given lots of support by a graduate on my team, who has been given that role by my manager. SHe has been very helpful which means my manager hasn't had to - but I also feel very comfortable asking and reaching out to my manager. It is not a hostile environment where I don't like speaking up - it is a very comfortable environment

    4/5

  • 4. How busy were you on a daily basis?
  • Pretty busy but not too much - I would take a working lunch but not work late. I had a lot of ad hoc work as business support to a director so it made me not want to leave the office in case something urgent came up. this makes it feel more busy than it actually is.

    4/5

  • 5. How much responsibility were you given during your placement?
  • Quite a lot but was shared with a grad so not as much if it was just me. When she was on holiday I had to do it single-handedly, that was when I most felt like I was responsible for my whole project. Otherwise it is easy for one person to dominate a call. However I was often asked to do small jobs and was given trust on this.

    3/5

  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?
  • I think that my awareness of customer service and vulnerability will be what I take away - and also confidence in being chatty. This won't really assist my degree because to an extent I had these skills already, I was just developing. it was interesting to see from a different perspective, though

    2/5

    The Company

  • 7. What was the general atmosphere in your office?
  • Very quiet - so didn't get the team buzz that I could have. however that did mean I was very close to the small few that did come in. my office is closing down so the overall vibe was very quiet and not lively. the positive of this was that I was encouraged to work from home.

    1/5

  • 8. How well organised was the overall work placement or internship set up?
  • Better than last year - the only issue was a delayed laptop and entry pass but that is just admin. the work I was given was planned and thought out so that made up for any admin setbacks. however, I felt the charity challenge wasn't as well set up (that was done centrally by a team of grads)

    3/5

  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?
  • this was a definite area of lack - I didn't get opportunities to travel because of the nature of my work. the one interesting thing I did was attend a workshop, but there wasn't much to do. Compared to last year: I visited innovation labs and did volunteering - I also see other interns going to Edinburgh or Bristol or leeds which is something I wish I had the chance to do

    2/5

  • 10. What were the perks on your work placement?
  • Working from home

    2/5

  • 11. How appealing are future employment prospects within the organisation?
  • I wouldn't say no to a job with Lloyds - it just isn't what I'm looking for at the moment (wrong industry sector). I don't like the idea of starting from the bottom but the salary could make it worth it - I am looking to go into academia after university

    3/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?
  • Some of my bestest friends I have met on my placement, as students. this is because we all live together in the same accommodation - this is a major perk as you become so close with people working for the same organisation and from a similar background. I really do value the social llife

    5/5

  • 13. What was the cost of living and socialising in the area you worked in?
  • Everything is pretty expensive but it is London so it is expensive, and it is made up by the fact we don't have to pay for accommodation. this means that I can spend more on coffee and transport, but otherwise it would be a struggle. the nightlife is particularly expensive

    2/5

  • 14. What was the Nightlife like in the area you worked?
  • Loved it - very varied. The quality of the gay clubs here makes it worth it because its so hard to get that anywhere else. we could also go for very posh drinks, or go to a grimier basement club. its just so easy to meet people and everything is so close.

    5/5

  • 15. Were there many opportunities to get involved in activities outside of work?
  • The Charity Challenge intern fundraising was a good opportunity for this - I have done donut sales, meditation classes and a sponsored walk. There is also a networking event where I am excited to speak about my experience with Lloyds, after having two internships. However I feel like comparatively there could be more? like network events? But to be honest I was invited on an Archives tour which wa sinteresting

    3/5

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Details

Internship (1 Month+)

London

August 2018


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