Retail and Business Banking Intern Review

by Santander

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

3.5/5
  • The Role
    4.5
  • The Company
    2.7
  • The Culture
    2.9

    The Role

  • 1. To what extent did you enjoy your work placement or internship?

    • The people I worked with were very helpful, friendly and approachable. I was made to feel like a part of the team from the very first day.

    4/5
  • 2. To what extent did you feel valued by your colleagues?

    • Incredibly valued, I was able to help my manager on some complex tasks and provide a fresh perspective on a variety of issues.

    5/5
  • 3. To what extent were you given support and guidance by management/your supervisor(s)?

    • My manager was always on hand to answer any questions, and was always happy to help me. He always took the time out to explain things that I was struggling to grasp, and supported me through every task I was given without being overbearing.

    5/5
  • 4. How busy were you on a daily basis?

    • Initially I wasn't very busy, but as the weeks progressed I was gradually given more responsibility. I have never felt overwhelmed or stressed with the quantity of work I've been given.

    4/5
  • 5. How much responsibility were you given during your placement?

    • I've been given a fair amount of responsibility, I've taken ownership of updating certain logs and boards for our project. With all tasks that I've been given, I've been given the space and trust to approach them how I wish to. It's been difficult to give me abundant amounts of responsibility because the project I'm working on is 3 years long and I'm only here for 10 weeks.

    5/5
  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

    • The internship has really made me aware of my need to improve how I prioritise certain tasks. It has also helped me to gain confidence in asking others for assistance- everyone really is happy to help. The internship has made me less nervous about the transition from studying into working.

    5/5

    The Company

  • 7. What was the general atmosphere in your office?

    • People are focused on work throughout the day, however everyone is incredibly friendly. When asking questions to my colleagues, I have never been made to feel like I am disturbing them. Most people are more than happy to take the time to talk to you about their career journey and impart advice.

    4/5
  • 8. How well organised was the overall work placement or internship set up?

    • The application process was very disorganised and communication was incredibly frustrating. Initially I was put off by the application process. However it is in no way a representation of how well the actual internship is organised. My manager and buddy both called me well ahead of the internship to prepare me and answer any questions I had. The structure of the internship was clearly communicated to me on my first day, and my team were fully prepared for taking on an intern.

    3/5
  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?

    • I had weekly 121's with my manager to review my performance. These highlighted my strengths and areas for improvements. Most of my personal development and training has been organised by my manager, not the overall internship. If you're looking for personal development training, it's worthwhile speaking to your manager directly, as this is not something that is given to all interns automatically.

    3/5
  • 10. What were the perks on your work placement?

    • Subsidised/Company Gym
    1/5
  • 11. How appealing are future employment prospects within the organisation?

    • I would be happy to come back to Santander as a graduate. There seems to be a good work life balance for graduates, and graduates are pushed and challenged.

    4/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?

    • Santander did not organise/subsidise any social events for the interns.

    1/5
  • 13. What was the cost of living and socialising in the area you worked in?

    • I lived at home during the internship.

    5/5
  • 14. What was the Nightlife like in the area you worked?

    • The nightlife isn't the most exciting!

    2/5
  • 15. Were there many opportunities to get involved in activities outside of work?

    • There are sports clubs that are available to join, but they are generally promoted through word of mouth. I was invited to a charity 'Discovery Day' where I joined members of my team in painting classrooms at a local school. This was a great way to bond with different members in my team.

    4/5
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Details

Internship (1 Month+)

South East

August 2018

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