Customer Solutions Internship Review

I really enjoyed the opportunity that was given to me at the Royal Bank of Scotland. Everyone on my internship was really nice and we all got on really well. I learnt new skills working in an office and learned a lot from my co-workers.

I was really surprised to be given so much responsibility during my internship. After training me up and practicing writing a few reports I got the chance to go at it on my own and really get stuck in to work that I would b doing if I worked here full time.

My manager and team were both really supported. My manager paired me up with another member of my team who really helped train me on the systems and was always there if I had any questions. This really helped me get quickly adapted to my new role.

Like any job I would have busy days and quiet days. However with this job and with it only being for 10 weeks I felt I was really busy as I was trying to get the most out of the full time I was here.

I was really surprised to be given so much responsibility during my internship. Right from the start I was given access to all the systems and then I was apart of team meetings from the start getting to have my say as well as. towards the end of the internship I was writing reports for managers who were then using them to talk to customers so I felt like I was given lots of responsibility.

One of my weaknesses I find at university is organisation. I Don't tend to plan out my time very well during my semester. I feel this internship has really taught me how to organise my time really well and I think this will be a huge benefit in the future.

Everyone in my office was really nice. However it is summertime so during most of it there weren't many people in. However the people that I did get to know were all very friendly.

I had a meeting right at the start with my manger who laid out what I would be doing throughout the 10 weeks. I also managed to pick up lots of extra work along the way so the work load was quite high.

Buddying me up with another colleague really helped as they were able to help me early on and answer any questions. But I feel the training varies very differently across the board and maybe could do with a more structured approach.

I really enjoyed working for RBS and would love to work for them in the future. I would like to experience working in different departments in the future but RBS has made me feel very welcome.

I was really surprised at how well all the interns got on. We meet up every week and even though I wasn't out at gogarburn I didn't really feel left out as we all tried to include everyone. There were socials held by the Grads but even when they weren't on we would all still meet up after work and do something.

I worked in Edinburgh and I felt like it was a little bit expensive. But after a while we found our way around and you can find cheap places to eat and drink.

Edinburgh has a great nightlife especially when the fringe is on. There are so many events happening and places to go out and socialise.

RBS offer many clubs and after work events so there was plenty to get involved in.