CRM and Digital Data Planning Review

I had an absolutely fantastic placement at Renault UK in the CRM and Digital Experience department. During the course of the placement I learned a lot in terms of the automotive industry,Marketing, Data Driven Marketing and CRM. My placement also helped me improve many of my interpersonal and professional skills.

I really felt as being a valued and important member of the team who brings contribution and provides input to all my colleagues. I was part of an extremely amazing team who are all very close. Also, they always expressed their appreciation of my hard work and when I've delivered campaigns and finished working on projects.

My Management team was amazing. They supported me a lot when I started and throughout my entire placement. Everyone was very open to all the questions I had, they took the time and effort to explain everything to me and helped me learn. I'm feeling really fortunate since my managers had no other objective than me learning and getting hands on experience and getting involved in major projects/campaigns.

I would say I've had more buys days than quiet days. Absolutely no boredom here. There is always something to do or get involved in. Sometimes it did get quite full on with tasks but the team was always there to help me when there are way too many responsibilities for one person to handle.

As the rating say, I was really running the show! Its a very responsible job which has many responsibilities and day to day tasks that are important to complete. I was delivering marketing campaigns from start to finish and when my managers were on holiday or away, I was the key contact for many of our agencies and I was looking at the majority of the CRM campaigns and activities.

I have developed many skills throughout the year and not only hard skills like - using tools such as Google Analytics, Adobe Analytics, Adobe Campaign etc. but also many soft skills like flexibility, multitasking, planning, timekeeping and many more. All of those skills I will take not only to my final year of university but for the rest of my life.

The office can be a bit quiet when loads of people are on holiday, but most of the time its quite busy. My team were really fun and chatty, so it was quite fun on our side of the office. We also had a dress code change recently which made the atmosphere more comfortable and relaxed.

It was well organised. In the beginning when we started we had a 3 week hand over period with the previous year of interns which helped me settle in the role and also to have someone to guide me in the beginning. We also had a few inductions organised by HR who introduced us to internal tools and policies.

I've had the opportunity to attend many inductions with our agencies and understand how we all work together as well as attend some seminars, but apart from that there aren't many training courses available.

Renault does offer a very competitive and well paid Graduate scheme which I will be looking to apply to when I go back to university. The only thing that holds me back is that the graduate scheme is rotational(meaning that I will move departments every 6 months) and I want to specialize in Data Driven Marketing and there is no guarantee that I will be placed in the Marketing department.

Really good social scene. All the interns had lunch together and we all went out together frequently to either Watford of in Central London since we all lived nearby our office and London wasn't too far away. All the colleagues in my team are very sociable and we would go out and socialize outside of work.

It's a bit on the expensive side since its quite close to Central London, only 30 minutes on the tube so rent was quite expensive for a decent room near the office. But a lot of the interns lived together slightly further from the office and they commuted together(1 driver per house) which made it more affordable.

Rickmansworth's night life is not for envy but it's an easy commute to Watford which has some more clubs and bars. London is very close so I preferred to go out in London or visit some of the local pubs and restaurants which are quite nice and are nice when one wants to meet up with people and socialize.

There are a few opportunities, we have a football team and a rounders team. The Sports and Social committee organised quite a few throughout the year. We also have the opportunity to volunteer. I volunteered for the Felix Project, which is an amazing charity which collects food from places like Coco di Mama, Pure and Pret a Manger in London and then deliver that food to charities.