Customer service representative Review

by Argos

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

4.9/5
  • The Role
    4.8
  • The Company
    4.9
  • The Culture
    5.0

    The Role

  • 1. To what extent did you enjoy your work placement or internship?

    • I love this fast pase working life not one day was he same it felt like time flew by as the day began and we all started working non stop with alot of jokes and fun the team was great and the management were so nice and friendly customer service representative is the best role

    5/5
  • 2. To what extent did you feel valued by your colleagues?

    • We had a good team alot of laughter jokes mingling with the customers the management were very encouraging of us having a good report with the customers we enjoyed our working life and we all helped one another out when someones having a slow or a off day we would always help out

    5/5
  • 3. To what extent were you given support and guidance by management/your supervisor(s)?

    • Monthly weeekly meetings helped me understand what I'm.foing good and what I could improve on so the one to one with the manager really helped me.develop and understand who I am what I bring to the.team and how I could better the team and keep the moral up for everyone

    5/5
  • 4. How busy were you on a daily basis?

    • Very busy as we were the only branch to the local area we were in a busy market so the door fall was incredibly busy but I enjoyed myself because it kept me busy and I get bored easy so it's always nice to have that time fly by at the end of the day

    5/5
  • 5. How much responsibility were you given during your placement?

    • As I was just an intern not alot of responsibility was given to me but I'm a fast learning once I got the hand of things I was left to my own resources which I made the best of as I was eager to learn and develop as a professional

    4/5
  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

    • Taught me hard work resilience time management skills I learnt alot being in retail taught me.im a people person I like being out I like interacting with people and making there life easy making a difference means alot to me to make someone's day isn't that was retail is all about customer service

    5/5

    The Company

  • 7. What was the general atmosphere in your office?

    • Very open very friendly we were all very approachable very calm and polite and honey environment it helped having good managers we felt like our own self we didn't need to hide

    5/5
  • 8. How well organised was the overall work placement or internship set up?

    • Very professional very hands on team United always asked me how I'm feeling about work if I needed any additional help more training external events

    5/5
  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?

    • I was allowed to join the introduction saminer for the company HQ they allowed me to joing the creative front room team to see how other departments work

    5/5
  • 10. What were the perks on your work placement?

    • Company Parties/Events

    Staff Sales/Staff Shop

    Above 25 days holiday
    5/5
  • 11. How appealing are future employment prospects within the organisation?

    • I would say anyone hat joins them will be very happy they will hire u on the spot if u fit them team and criteria the see talent and will and see potential straight away it's a team to be proud to be working with

    5/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?

    • After work we used. To stay behind and go out to talk about our futures and see where life is going to take us the next step after the placement its all a plan and to impliment the plan it's all a time game

    5/5
  • 13. What was the cost of living and socialising in the area you worked in?

    • Very good very local to pubs and supermarkets it was in the heart of everything

    5/5
  • 14. What was the Nightlife like in the area you worked?

    • I never stuck around that long after work to.even.dind out I have to study and learn hence I was not in the busy scene of oarties

    5/5
  • 15. Were there many opportunities to get involved in activities outside of work?

    • Yes always we had a park near us we wud go do picnics play our board games there it was really fun and the management's came to

    5/5
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Details

Internship (1 Month+)

Sales

London

September 2019

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