Customer Engagement Undergraduate Review
by Volkswagen Financial Services
Rating
-
Skills
4.8
-
Responsibilities
4.0
-
Support & Guidance
4.5
-
Culture
3.5
-
Your Impressions
3.7
- 1. Please give an overview of your role and what this involves on a day-to-day basis.
- 2. Have you learnt any new skills, or developed your existing skills?
- How would you rate the training provided during your experience?
- How would you rate your development of industry-specific skills during the experience?
- How would you rate your development of personal / soft skills during the experience?
- Please rate how these skills have helped you in your career development
- 3. Were you given much responsibility during your placement / internship?
- Please rate how meaningful the work you were doing was
- 4. How much support and guidance did you receive during your placement / internship?
- How would you rate the support and guidance from your line manager?
- How would you rate the support and guidance from the wider team?
- 5. What was the company culture and general atmosphere like?
- How would you rate the inclusiveness of the culture?
- How would you rate the social opportunities?
- How would you rate the diversity initiatives?
- How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
- 6. To what extent did you enjoy your placement / internship?
- Please rate your level of enjoyment on your placement / internship
- Please rate how your experience met your expectations
- Please rate the future employment prospects at Volkswagen Financial Services
- 7. Would you recommend Volkswagen Financial Services to a friend?
- 8. What advice would you give to others applying to Volkswagen Financial Services
Overview
My day to day job would vary depending on the time of the month. It may include updating CRM communications and reviewing these before deployment, working to prepare for the quarterly update process for our retailer renewal software or providing other general marketing support.
Skills
Due to working from home due to the pandemic for the entire year I have had to become resiliant and self motivated. My communication skills have also developed massively due to the need to work virtually as well as having to work with a number of internal and external stakeholders.
Responsibilities
I was given a lot of responsibility and always felt the work I did was valued and important for the team.
Support & Guidance
I felt fully supported by my line managers and the rest of the team. I never felt there was anything I couldn't ask and if I ever struggled or needed reassurance my manager was always at the end if the phone ready to support.
Culture
As I never worked in office it was difficult to get a real feel for the company culture as I feel this is something that would have come across more in an office environment. Despite that, there was always a real effort from the comms team to keep the whole department connected through a range of virtual events which shows a good company culture.
Your Impressions
I have really enjoyed the placement year and feel the exposure and opportunity has been invaluable.
Yes
If given the opportunity to work at VWFS on a placement, take as much from it as you can. The company want to help and provide as much insight as possible. It has been a great year and i would highly recommend applying to the scheme.
Details
Placement (10 Months+)
Marketing
South East
May 2021
