Technical Support Placement Student Review

by Cummins

Rating

3.9/5
  • Skills
    4.3
  • Responsibilities
    4.0
  • Support & Guidance
    4.0
  • Culture
    4.0
  • Your Impressions
    3.0

    Overview

  • 1. Please give an overview of your role and what this involves on a day-to-day basis.

    • • Supporting the identification, resolution and implementation of fixes on key product issues • Initial data capture and processing. Component failure assessment and processing.

    Skills

  • 2. Have you learnt any new skills, or developed your existing skills?

    • Learnt: how to maneuver new software Developed: communication skills, presentation skills, resourcefulness, independence

  • How would you rate the training provided during your experience?

    • 4/5
  • How would you rate your development of industry-specific skills during the experience?

    • 4/5
  • How would you rate your development of personal / soft skills during the experience?

    • 5/5
  • Please rate how these skills have helped you in your career development

    • 4/5

    Responsibilities

  • 3. Were you given much responsibility during your placement / internship?

    • Yes

  • Please rate how meaningful the work you were doing was

    • 4/5

    Support & Guidance

  • 4. How much support and guidance did you receive during your placement / internship?

    • Regular check ins, everyone was very supportive and attentive. Due to the pandemic and work from home, it was difficult to manage and set expectations for support and guidance in the placement. However, I always felt as though I could speak to someone if I needed help/support.

  • How would you rate the support and guidance from your line manager?

    • 4/5
  • How would you rate the support and guidance from the wider team?

    • 4/5

    Culture

  • 5. What was the company culture and general atmosphere like?

    • Welcoming, organised, efficient, prepared. Just to note - the social opportunities is a 1/5 as I was based as a work from home placement, this is only a review on my personal experience of the year. I'm sure if the circumstances had been different and I would have been in the office, there would have been many social opportunities and my score would have been higher.

  • How would you rate the inclusiveness of the culture?

    • 5/5
  • How would you rate the social opportunities?

    • 1/5
  • How would you rate the diversity initiatives?

    • 5/5
  • How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?

    • 5/5

    Your Impressions

  • 6. To what extent did you enjoy your placement / internship?

    • I really enjoyed the placement considering the severe restrictions and I feel as though I've made the most out of the situation. Obviously I was disappointed that it wasn't the experience I was expecting due to the pandemic, but no one could have predicted/helped that. Everyone was very welcoming, and I felt as though I easily integrated into the team.

  • Please rate your level of enjoyment on your placement / internship

    • 4/5
  • Please rate how your experience met your expectations

    • 1/5
  • Please rate the future employment prospects at Cummins

    • 4/5
  • 7. Would you recommend Cummins to a friend?

    • Yes

  • 8. What advice would you give to others applying to Cummins

    • Get involved, meet new people, always ASK QUESTIONS ! You will be shocked by the span of the company - but this means there's always someone to talk to/ to discuss things with/ ask for help. There are also so many different roles and areas in the company to explore, especially with the current development into electrification/hydrogenics, it's a very exciting time to work for Cummins.

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Details

Placement (10 Months+)

Engineering

North East

June 2021

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