Assistant Customer Experience Manager (penultimate year intern) Review

by HSBC

Best Student Employer

Rating

4.9/5
  • Skills
    5.0
  • Responsibilities
    4.0
  • Support & Guidance
    5.0
  • Culture
    5.0
  • Your Impressions
    5.0

    Overview

  • 1. Please give an overview of your role and what this involves on a day-to-day basis.
  • Talking/networking with relevant stakeholders, doing in depth research, working on different intern related projects, development sessions


    Skills

  • 2. Have you learnt any new skills, or developed your existing skills?
  • stakeholder management, report writing, confidence, leadership/management


  • How would you rate the training provided during your experience?
  • 5/5

  • How would you rate your development of industry-specific skills during the experience?
  • 5/5

  • How would you rate your development of personal / soft skills during the experience?
  • 5/5

  • Please rate how these skills have helped you in your career development
  • 5/5

    Responsibilities

  • 3. Were you given much responsibility during your placement / internship?
  • A fair amount, I was given resources but in regard to the report I did it all myself, also took lead on a number of intern projects which was great


  • Please rate how meaningful the work you were doing was
  • 4/5

    Support & Guidance

  • 4. How much support and guidance did you receive during your placement / internship?
  • Lots, there were people i could check in with daily which was really helpful


  • How would you rate the support and guidance from your line manager?
  • 5/5

  • How would you rate the support and guidance from the wider team?
  • 5/5

    Culture

  • 5. What was the company culture and general atmosphere like?
  • Fantastic, everyone was very supportive and any stakeholder i spoke to was willing to give time in their day to discuss whatever it was i wished to know


  • How would you rate the inclusiveness of the culture?
  • 5/5

  • How would you rate the social opportunities?
  • 5/5

  • How would you rate the diversity initiatives?
  • 5/5

  • How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
  • 5/5

    Your Impressions

  • 6. To what extent did you enjoy your placement / internship?
  • Thoroughly enjoyed it. As far as an 8 week programme goes, I got great exposure and feel well setup for work after university


  • Please rate your level of enjoyment on your placement / internship
  • 5/5

  • Please rate how your experience met your expectations
  • 5/5

  • Please rate the future employment prospects at HSBC
  • 5/5

  • 7. Would you recommend HSBC to a friend?
  • Yes


  • 8. What advice would you give to others applying to HSBC
  • Ensure good company knowledge prior to interviews. If you get a role, take advantage of all the resources they offer as they are fantastic


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Details

Internship (1 Month+)

Banking

West Midlands

August 2021


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