Rating
4.7/5
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Skills
-
Responsibilities
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Support & Guidance
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Culture
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Your Impressions
- 1. Please give an overview of your role and what this involves on a day-to-day basis.
- 2. Have you learnt any new skills, or developed your existing skills?
- How would you rate the training provided during your experience?
- How would you rate your development of industry-specific skills during the experience?
- How would you rate your development of personal / soft skills during the experience?
- Please rate how these skills have helped you in your career development
- 3. Were you given much responsibility during your placement / internship?
- Please rate how meaningful the work you were doing was
- 4. How much support and guidance did you receive during your placement / internship?
- How would you rate the support and guidance from your line manager?
- How would you rate the support and guidance from the wider team?
- 5. What was the company culture and general atmosphere like?
- How would you rate the inclusiveness of the culture?
- How would you rate the social opportunities?
- How would you rate the diversity initiatives?
- How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
- 6. To what extent did you enjoy your placement / internship?
- Please rate your level of enjoyment on your placement / internship
- Please rate how your experience met your expectations
- Please rate the future employment prospects at IBM
- 7. Would you recommend IBM to a friend?
- 8. What advice would you give to others applying to IBM
Overview
Assigning tasks to technical support engineers, communicating updates to customers, ensuring customer cases are correctly assigned, monitoring high severity or escalated cases
Skills
Communication skills, technical skills
5/5
4/5
5/5
4/5
Responsibilities
Yes from the beginning I had direct communication with customers and was responsible for tasks
5/5
Support & Guidance
Lots of support from task manager, team mates and foundation manager
5/5
4/5
Culture
Great company culture and intern culture. Made lots of friends and keen to return.
5/5
5/5
5/5
4/5
Your Impressions
Loved my placement year, I learnt a lot and I am now applying for the graduate scheme
5/5
5/5
5/5
Yes
Be open minded to all roles that you are recommended for
Details
Placement (10 Months+)
Customer Service
London
June 2022