Customer Outcomes Student Placement Review
by Newcastle Building Society
Rating
-
Skills
4.8
-
Responsibilities
4.0
-
Support & Guidance
5.0
-
Culture
4.8
-
Your Impressions
5.0
- 1. Please give an overview of your role and what this involves on a day-to-day basis.
- 2. Have you learnt any new skills, or developed your existing skills?
- How would you rate the training provided during your experience?
- How would you rate your development of industry-specific skills during the experience?
- How would you rate your development of personal / soft skills during the experience?
- Please rate how these skills have helped you in your career development
- 3. Were you given much responsibility during your placement / internship?
- Please rate how meaningful the work you were doing was
- 4. How much support and guidance did you receive during your placement / internship?
- How would you rate the support and guidance from your line manager?
- How would you rate the support and guidance from the wider team?
- 5. What was the company culture and general atmosphere like?
- How would you rate the inclusiveness of the culture?
- How would you rate the social opportunities?
- How would you rate the diversity initiatives?
- How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
- 6. To what extent did you enjoy your placement / internship?
- Please rate your level of enjoyment on your placement / internship
- Please rate how your experience met your expectations
- Please rate the future employment prospects at Newcastle Building Society
- 7. Would you recommend Newcastle Building Society to a friend?
- 8. What advice would you give to others applying to Newcastle Building Society
Overview
Completing the complaint daily tasks which involves, logging and archiving of complaints, sending out the outstanding complaints chase, providing weekly management information on complaints for the relevant business areas. Also involved in the monthly tasks that are involved within the team.
Skills
Developed on a number of skills and been able to put my academic knowledge into practice. For example, communicating and influencing, innovating and pro-activity, leadership and more.
Responsibilities
I was given responsibility gradually over my time as my placement went on. This was good for my development as it allowed me to undertake leadership roles on various tasks and projects.
Support & Guidance
As much as was required, also working closely with my colleagues was beneficial in me settling into the role.
Culture
The culture is fantastic and a great place to work.
Your Impressions
I thoroughly enjoyed my placement and would recommend working at Newcastle Building Society to anyone.
Yes
Do your research on the company before applying, as the company's wider purpose and overall aim is key in the application process.
Details
Placement (10 Months+)
North East
June 2022
