Rating
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Skills
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Responsibilities
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Support & Guidance
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Culture
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Your Impressions
- 1. Please give an overview of your role and what this involves on a day-to-day basis.
- 2. Have you learnt any new skills, or developed your existing skills?
- How would you rate the training provided during your experience?
- How would you rate your development of industry-specific skills during the experience?
- How would you rate your development of personal / soft skills during the experience?
- Please rate how these skills have helped you in your career development
- 3. Were you given much responsibility during your placement / internship?
- Please rate how meaningful the work you were doing was
- 4. How much support and guidance did you receive during your placement / internship?
- How would you rate the support and guidance from your line manager?
- How would you rate the support and guidance from the wider team?
- 5. What was the company culture and general atmosphere like?
- How would you rate the inclusiveness of the culture?
- How would you rate the social opportunities?
- How would you rate the diversity initiatives?
- How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
- 6. To what extent did you enjoy your placement / internship?
- Please rate your level of enjoyment on your placement / internship
- Please rate how your experience met your expectations
- Please rate the future employment prospects at Enterprise Mobility
- 7. Would you recommend Enterprise Mobility to a friend?
- 8. What advice would you give to others applying to Enterprise Mobility
Overview
Customer service - speaking to and serving customers (in person and over the phone), taking booking details, confirming and opening and closing tickets. courtesy calls to ensure customer satisfaction.
Skills
Customer service, industry knowledge and software
Responsibilities
Yes: responsible for communication with customers (bookings, sales, customer service) - taking payments
Support & Guidance
Plenty, any questions you can ask anyone in the office or other branches
Culture
Customer service based - customer service and satisfaction is key to Enterprise
Your Impressions
It was excellent, gained confident, new skills and knowledge, was great all round
Yes
Be confident, speak to people. Throw yourself in at the deep end; get involved with activities and the systems to get familiar with them
Details
Placement (10 Months+)
Business Management
Yorkshire and Humberside
July 2022