Customer and Digital Journey Exec Review

by Samsung Electronics

Best Student Employer

Rating

4.9/5
  • Skills
    5.0
  • Responsibilities
    5.0
  • Support & Guidance
    5.0
  • Culture
    4.8
  • Your Impressions
    4.7

    Overview

  • 1. Please give an overview of your role and what this involves on a day-to-day basis.
  • Allocated different projects with the aim to improve customer journey and remove pain points. I focused on collecting feedback and acting upon it along with improving the comms


    Skills

  • 2. Have you learnt any new skills, or developed your existing skills?
  • Enhanced and learnt quite a lot of skills including team work, communication, project management, presentation etc


  • How would you rate the training provided during your experience?
  • 5/5

  • How would you rate your development of industry-specific skills during the experience?
  • 5/5

  • How would you rate your development of personal / soft skills during the experience?
  • 5/5

  • Please rate how these skills have helped you in your career development
  • 5/5

    Responsibilities

  • 3. Were you given much responsibility during your placement / internship?
  • Yes I was treated like a full time employee


  • Please rate how meaningful the work you were doing was
  • 5/5

    Support & Guidance

  • 4. How much support and guidance did you receive during your placement / internship?
  • Quite nice onboarding process and constant help from my manager and team through out the year


  • How would you rate the support and guidance from your line manager?
  • 5/5

  • How would you rate the support and guidance from the wider team?
  • 5/5

    Culture

  • 5. What was the company culture and general atmosphere like?
  • My team was lively to work with, very flexible and fun. Overall it takes a bit if time to actually get things nice due to the nature of the company


  • How would you rate the inclusiveness of the culture?
  • 5/5

  • How would you rate the social opportunities?
  • 4/5

  • How would you rate the diversity initiatives?
  • 5/5

  • How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
  • 5/5

    Your Impressions

  • 6. To what extent did you enjoy your placement / internship?
  • Quite enjoyed it! It was challenging at the start but definitely have learnt so much


  • Please rate your level of enjoyment on your placement / internship
  • 4/5

  • Please rate how your experience met your expectations
  • 5/5

  • Please rate the future employment prospects at Samsung Electronics
  • 5/5

  • 7. Would you recommend Samsung Electronics to a friend?
  • Yes


  • 8. What advice would you give to others applying to Samsung Electronics
  • To be calm and proactive


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Details

Placement (10 Months+)

Customer Service

South East

July 2022


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