CX - Customer Engagement & Transformation Review
by Samsung Electronics
Rating
-
Skills
4.5
-
Responsibilities
5.0
-
Support & Guidance
4.5
-
Culture
3.8
-
Your Impressions
4.3
- 1. Please give an overview of your role and what this involves on a day-to-day basis.
- 2. Have you learnt any new skills, or developed your existing skills?
- How would you rate the training provided during your experience?
- How would you rate your development of industry-specific skills during the experience?
- How would you rate your development of personal / soft skills during the experience?
- Please rate how these skills have helped you in your career development
- 3. Were you given much responsibility during your placement / internship?
- Please rate how meaningful the work you were doing was
- 4. How much support and guidance did you receive during your placement / internship?
- How would you rate the support and guidance from your line manager?
- How would you rate the support and guidance from the wider team?
- 5. What was the company culture and general atmosphere like?
- How would you rate the inclusiveness of the culture?
- How would you rate the social opportunities?
- How would you rate the diversity initiatives?
- How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
- 6. To what extent did you enjoy your placement / internship?
- Please rate your level of enjoyment on your placement / internship
- Please rate how your experience met your expectations
- Please rate the future employment prospects at Samsung Electronics
- 7. Would you recommend Samsung Electronics to a friend?
- 8. What advice would you give to others applying to Samsung Electronics
Overview
Communicate and monitor change internally, develop UI and UX on our website, launch new customer initiatives and support offerings (BSL support), CRM.
Skills
HTML coding, project management, data analytics, Qualtrics Platform use, advanced Excel, public speaking, powerpoint, branding toolkits creation, website development, UI development
Responsibilities
Yes a lot
Support & Guidance
My manager and team helped me a lot.
Culture
Very friendly and relaxed, but also very hectic and fast-paced when it comes to work and tasks/project management
Your Impressions
A lot
Yes
Be ready to have setbacks and don’t take them personally, the culture and hierarchy can be hectic at times.
Details
Placement (10 Months+)
Business Management, Customer Service, Electronic and Electrical Engineering, Marketing
London
July 2022
