Management Trainee Intern Review

As a Management Trainee Intern, every day is different. My regular duties would be to answer phone calls, book and follow up reservations, provide excellent customer service throughout a customers rental process, deliver vehicles to insurance customers and cooperate clients, manage accounts and regularly contact local dealerships and body-shops . In addition to this, I had various management roles in not only running daily branch operations but managed and mentored specific areas of the branch which are as follows: customer service and sales, bad debt - cost control, growth and risk management.

Throughout the entire placement I have learnt various skills such as: Commercial awareness, time management, interpersonal skills, problem-solving skills, teamwork, practical skills but most importantly developed self-confidence and self-esteem.

As a Management Trainee Intern I was not only awarded the opportunity but was trusted to take on many leadership responsibilities such as overseeing a team of 8 colleagues through running the day and managing various operational areas. But one of the largest responsibilities I was given was to manage 35 employees including Branch Managers, Assistant Managers, Graduate Trainees and Interns as a Area Sales Mentor and Area Diversity Manager.

Enterprise is truly like a family and has a framework which enables all individuals whether you are the CEO or Management Trainee to communicate freely. Support is provided to you from day one. The Branch Manager and Assistant Manager are there to support you throughout the placement and if any concerns or questions there is always someone available to support you.

Enterprise aims to break barriers and stereotypes. As a young woman I felt not only welcome but confident that I could excel in this company. In addition to this, the company has their own Enterprise Holding's Foundation which comprises of various initiates to support local communities. Also as a Area Diversity Manager I was given the full opportunity to spread awareness and support charities through fundraising.

I really enjoyed my placement year. It did have its challenges but the amount I have learned, and developed over the 12 months is something I will value for a very long time.

Yes

Just go for it and be yourself! From applying to the placement to your very first day, Enterprise makes sure you feel welcome and valued. With the interview process, from my experience they do not just ask about your knowledge in customer service and management but mainly just want to get to know you. For me applying for Enterprise Rent-A-Car was easy. I did my research and learned it was much more than a popular rental company but has founding values which all employees respect and follow.