Customer service marketing intern Review

by BSH

Rating

3.7/5
  • Skills
    4.5
  • Responsibilities
    5.0
  • Support & Guidance
    3.5
  • Culture
    2.3
  • Your Impressions
    4.3

    Overview

  • 1. Please give an overview of your role and what this involves on a day-to-day basis.
  • On a day-to-day basis, I write and edit copy for the website across all brands related to customer service including product titles and descriptions, and self-help content. I also translate and upload videos to YouTube across all brands. I plan and create monthly online marketing campaigns include social media campaigns and email newsletters. Offline marketing activities also include liaising with agencies to design and print physical product leaflets.


    Skills

  • 2. Have you learnt any new skills, or developed your existing skills?
  • I have learnt how to adapt my communication style between brand to brand to engage with the target audience. I have learnt how to manage my time and plan my work schedule to meet internal and external deadlines.


  • How would you rate the training provided during your experience?
  • 3/5

  • How would you rate your development of industry-specific skills during the experience?
  • 5/5

  • How would you rate your development of personal / soft skills during the experience?
  • 5/5

  • Please rate how these skills have helped you in your career development
  • 5/5

    Responsibilities

  • 3. Were you given much responsibility during your placement / internship?
  • Yes i was allocated various tasks to work on independently.


  • Please rate how meaningful the work you were doing was
  • 5/5

    Support & Guidance

  • 4. How much support and guidance did you receive during your placement / internship?
  • I felt like i didnt receive as much support and guidance as i expected to have during my placement.


  • How would you rate the support and guidance from your line manager?
  • 2/5

  • How would you rate the support and guidance from the wider team?
  • 5/5

    Culture

  • 5. What was the company culture and general atmosphere like?
  • I felt the environment was friendly and laidback. Everyone was welcoming and easy to work with however i feel like departments are too siloed which restricted growth and collaboration opportunities. .


  • How would you rate the inclusiveness of the culture?
  • 4/5

  • How would you rate the social opportunities?
  • 2/5

  • How would you rate the diversity initiatives?
  • 1/5

  • How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
  • 2/5

    Your Impressions

  • 6. To what extent did you enjoy your placement / internship?
  • I really enjoyed my time during my placement. I enjoyed learning new skills, and learning about the wider industry as a whole. I felt like I got the opportunity to challenge myself and grow, and apply some of the concepts i learnt at university. Socially, i got on well with my fellow colleagues and formed good friendships with the interns outside of work.


  • Please rate your level of enjoyment on your placement / internship
  • 4/5

  • Please rate how your experience met your expectations
  • 4/5

  • Please rate the future employment prospects at BSH
  • 5/5

  • 7. Would you recommend BSH to a friend?
  • Yes


  • 8. What advice would you give to others applying to BSH
  • Be confident and be willing to get involved and share your ideas.


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Details

Placement (10 Months+)

Marketing

East Midlands

August 2022


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