Management Trainee Intern Review

Everyday at Enterprise Rent a Car is completely different, I have yet to have two days similiar. I contact customers that have reservations with ourselves and arrange times and places to meet with them depending on the type of reservation it is they have with us. I try and plan trips and drops so that it makes the most sense for us and we're not making any unnecessary trips. I deal with employees in other branches so that we can co-ordinate deals if it suits better for one branch to do it. I help resolve any issues that any customer may have.

I have developed lots of skills during my time with Enterprise. I have become a lot more confident in myself. My decision making has improved a sight also, I often find myself in situations that i need to think on my feet and i feel that i have greatly benefitted from this. This will also translate to my personal life too. I feel i have become much more punctual as a result of working for Enterprise also as time is such a big deal in the area we operate in. I have learnt that customer service is vital and that it is so important to carry out great customer service every single time with every single customer.

I feel I was given a lot of responsibility all throughout my placement and it prompted me to use my own initiative at all times. I have been tasked with such roles as contacting customers to confirm times of reservations, callbacks and payments. I was also given the the responsibility of getting in at least two corporate leads in per month, this meaning any business with a use for vehicles on a regular base was passed onto the corporate team to contact.

I received great guidance all throughout my placement. From colleagues right up to area manager, at no time did I feel that I could not ask a question no matter how stupid it might of seemed. All training was completed with myself and was always explained very well. I always received a very open arm support and was always encouraged to progress on with training.

Enterprise made me feel as if i was part of a big family as i always felt very included. From social events to everyday office, it was always very connected. I feel Enterprise is very with the times and including, such as celebrating Pride day in the branch last month.

I really enjoyed my placement and I can't fault it all. I am delighted that i got the opportunity to work for Enterprise and I am looking forward to returning after college. It exceeded my expectactions. The company culture is very refreshing.

Yes

Be yourself. Don't panic, everyone in Enterprise is so down to earth and friendly.