Customer account manager Review

by Unilever

Best Student Employer

Rating

4.2/5
  • Skills
    4.3
  • Responsibilities
    4.0
  • Support & Guidance
    4.0
  • Culture
    4.3
  • Your Impressions
    4.3

    Overview

  • 1. Please give an overview of your role and what this involves on a day-to-day basis.
  • I was the point of contact for various external stakeholders and managed their accounts with unilever. This consisted of daily number checks of how our business was doing in that account, driving the business by creating promo plans with the customers and introducing new products into their stores. I also got involved in creative products and launched brand new products specifically for my accounts.


    Skills

  • 2. Have you learnt any new skills, or developed your existing skills?
  • I learned lots of new skills including how to use spreadsheets and read and extract data from them. I developed professional communication and presentation skills. I was able to grow in confidence when taking part in project management tasks.


  • How would you rate the training provided during your experience?
  • 3/5

  • How would you rate your development of industry-specific skills during the experience?
  • 5/5

  • How would you rate your development of personal / soft skills during the experience?
  • 5/5

  • Please rate how these skills have helped you in your career development
  • 4/5

    Responsibilities

  • 3. Were you given much responsibility during your placement / internship?
  • From day one I was given a huge amount of responsibility and my role was never treated as anything below the other workers there. I managed 2 accounts and was the main point of contact for external contacts.


  • Please rate how meaningful the work you were doing was
  • 4/5

    Support & Guidance

  • 4. How much support and guidance did you receive during your placement / internship?
  • I received a lot form my line manager but in terms of overall and company wide training there was minimal preparation / support in the first months.


  • How would you rate the support and guidance from your line manager?
  • 5/5

  • How would you rate the support and guidance from the wider team?
  • 3/5

    Culture

  • 5. What was the company culture and general atmosphere like?
  • Amazing. Unilever had a great culture and treated their workers very well and always put us first in terms of mental health and private life.


  • How would you rate the inclusiveness of the culture?
  • 5/5

  • How would you rate the social opportunities?
  • 4/5

  • How would you rate the diversity initiatives?
  • 4/5

  • How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
  • 4/5

    Your Impressions

  • 6. To what extent did you enjoy your placement / internship?
  • I enjoyed the social aspect of it but realised after that it is not an industry (FMCG) that I want to go into in the future.


  • Please rate your level of enjoyment on your placement / internship
  • 4/5

  • Please rate how your experience met your expectations
  • 4/5

  • Please rate the future employment prospects at Unilever
  • 5/5

  • 7. Would you recommend Unilever to a friend?
  • Yes


  • 8. What advice would you give to others applying to Unilever
  • Make sure you know what you’re getting into. It is a lot of responsibility so you have to be prepared for that. Also apply yourself and out in the effort to learn otherwise the experience won’t be made the most of.


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Details

Placement (10 Months+)

Sales

London

November 2022


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