Solutions Account Manager Review
by Adobe
Rating
-
Skills
5.0
-
Responsibilities
5.0
-
Support & Guidance
5.0
-
Culture
5.0
-
Your Impressions
5.0
- 1. Please give an overview of your role and what this involves on a day-to-day basis.
- 2. Have you learnt any new skills, or developed your existing skills?
- How would you rate the training provided during your experience?
- How would you rate your development of industry-specific skills during the experience?
- How would you rate your development of personal / soft skills during the experience?
- Please rate how these skills have helped you in your career development
- 3. Were you given much responsibility during your placement / internship?
- Please rate how meaningful the work you were doing was
- 4. How much support and guidance did you receive during your placement / internship?
- How would you rate the support and guidance from your line manager?
- How would you rate the support and guidance from the wider team?
- 5. What was the company culture and general atmosphere like?
- How would you rate the inclusiveness of the culture?
- How would you rate the social opportunities?
- How would you rate the diversity initiatives?
- How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
- 6. To what extent did you enjoy your placement / internship?
- Please rate your level of enjoyment on your placement / internship
- Please rate how your experience met your expectations
- Please rate the future employment prospects at Adobe
- 7. Would you recommend Adobe to a friend?
- 8. What advice would you give to others applying to Adobe
Overview
Our role is to help customers' with any problems they have on a day-to-day basis. We have regular cadence with customers, to discuss how they find the product, and how we can help them get the best from their licenses. At the end of the contract year, we are also responsible for renewing their licenses, and making sure they retain our services.
Skills
I have learnt how to deal with customers problems, concerns and worries. My communication skills have increased tremendously across the year. I have also learnt how to effectively negotiate contract terms with customers.
Responsibilities
I was given a book of business, worth over £300,000 to manage across the year. The company helps us with any problems we may have, but we are solely responsible for our accounts. We are asked about the state of the relationship between customers, on a weekly basis, and are called out when we do not have an answer for a question.
Support & Guidance
Everybody in the business is helpful, and is willing to give you the time of day. There is great banter amongst staff, and we are freely able to ask any questions, regardless of whether or not they may be considered 'silly' or 'stupid'
Culture
Great atmosphere, everybody friendly and approachable.
Your Impressions
I really enjoyed my placement. It was fun and gave me new skills
Yes
Be confident, everybody is friendly and a good conversation goes a long way
Details
Placement (10 Months+)
Sales
International
May 2023
