Customer Operations Executive Intern Review

by Pernod Ricard

Rating

5/5
  • Skills
    5.0
  • Responsibilities
    5.0
  • Support & Guidance
    5.0
  • Culture
    5.0
  • Your Impressions
    5.0

    Overview

  • 1. Please give an overview of your role and what this involves on a day-to-day basis.
  • Fulfilling and supporting customer orders Forecasting and predicting stock Managing internal orders Working with marketing and commercial to organise stock for events


    Skills

  • 2. Have you learnt any new skills, or developed your existing skills?
  • -Excel -JDE (operating processes) -Invoicing -Warehouse move procedures


  • How would you rate the training provided during your experience?
  • 5/5

  • How would you rate your development of industry-specific skills during the experience?
  • 5/5

  • How would you rate your development of personal / soft skills during the experience?
  • 5/5

  • Please rate how these skills have helped you in your career development
  • 5/5

    Responsibilities

  • 3. Were you given much responsibility during your placement / internship?
  • After learning processes, my manager gave me full autonomy over decision making in regards to both internal and external orders. This allowed me to showcase my new skills, and reach out to my wider team to assist me with day to day tasks. I think that being allowed to independently work has increased my confidence.


  • Please rate how meaningful the work you were doing was
  • 5/5

    Support & Guidance

  • 4. How much support and guidance did you receive during your placement / internship?
  • Throughout the year my manager has given me opportunities to attend events and meet new people, who have developed my interests. It has allowed me to ask questions regarding my current job path, and work with people who will help me achieve my goals. As a company I have also been allowed to access websites on the portal for external mental health support.


  • How would you rate the support and guidance from your line manager?
  • 5/5

  • How would you rate the support and guidance from the wider team?
  • 5/5

    Culture

  • 5. What was the company culture and general atmosphere like?
  • The company from day 1 has been very convivial, and has included me in everything they do, including the conference at the end of the year. There is ample opportunity to get involved in everything and people are happy to take you under their wings.


  • How would you rate the inclusiveness of the culture?
  • 5/5

  • How would you rate the social opportunities?
  • 5/5

  • How would you rate the diversity initiatives?
  • 5/5

  • How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
  • 5/5

    Your Impressions

  • 6. To what extent did you enjoy your placement / internship?
  • I thoroughly enjoyed working in PRUK, and would recommend this group as a really fun place to work. I think it has executed a work life balance, and is truly an inspiration to workplaces.


  • Please rate your level of enjoyment on your placement / internship
  • 5/5

  • Please rate how your experience met your expectations
  • 5/5

  • Please rate the future employment prospects at Pernod Ricard
  • 5/5

  • 7. Would you recommend Pernod Ricard to a friend?
  • Yes


  • 8. What advice would you give to others applying to Pernod Ricard
  • I would encourage applicants to play on their more out-going strengths, and be confident about their abilities.


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Details

Placement (10 Months+)

Business Operations

London

May 2023


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