Customer Quality Assurance Placement Student Review
by Cummins
Rating
-
Skills
4.8
-
Responsibilities
5.0
-
Support & Guidance
4.5
-
Culture
4.5
-
Your Impressions
5.0
- 1. Please give an overview of your role and what this involves on a day-to-day basis.
- 2. Have you learnt any new skills, or developed your existing skills?
- How would you rate the training provided during your experience?
- How would you rate your development of industry-specific skills during the experience?
- How would you rate your development of personal / soft skills during the experience?
- Please rate how these skills have helped you in your career development
- 3. Were you given much responsibility during your placement / internship?
- Please rate how meaningful the work you were doing was
- 4. How much support and guidance did you receive during your placement / internship?
- How would you rate the support and guidance from your line manager?
- How would you rate the support and guidance from the wider team?
- 5. What was the company culture and general atmosphere like?
- How would you rate the inclusiveness of the culture?
- How would you rate the social opportunities?
- How would you rate the diversity initiatives?
- How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
- 6. To what extent did you enjoy your placement / internship?
- Please rate your level of enjoyment on your placement / internship
- Please rate how your experience met your expectations
- Please rate the future employment prospects at Cummins
- 7. Would you recommend Cummins to a friend?
- 8. What advice would you give to others applying to Cummins
Overview
• Support Customer BIS investigations • Facilitate component replacement for claims through SOT’s and collate/track invoicing data. • Process customer warranty claims • Review and monitor internal corrective action analysis by other departments. • Produce monthly reports on BIS reports and warranty claims.
Skills
Artificial Intelligence (AI) Leadership skills Communication Skills Organisation
Responsibilities
During this placement, I was involved in two projects and handled a customer account. While taking care of the department's warranty claims
Support & Guidance
I received support and guidance from my colleagues throughout my placement
Culture
The company has a very welcoming and friendly atmosphere that makes you comfortable instantly.
Your Impressions
I enjoyed my placement so much that i would always recommend it
Yes
Feel free to ask questions, everyone is there to support you. Dont be afraid to make friends.
Details
Placement (10 Months+)
Customer Service
West Midlands
June 2023
