CS Process Analyst Review
by Samsung Electronics
Rating
-
Skills
5.0
-
Responsibilities
5.0
-
Support & Guidance
5.0
-
Culture
4.8
-
Your Impressions
4.7
- 1. Please give an overview of your role and what this involves on a day-to-day basis.
- 2. Have you learnt any new skills, or developed your existing skills?
- How would you rate the training provided during your experience?
- How would you rate your development of industry-specific skills during the experience?
- How would you rate your development of personal / soft skills during the experience?
- Please rate how these skills have helped you in your career development
- 3. Were you given much responsibility during your placement / internship?
- Please rate how meaningful the work you were doing was
- 4. How much support and guidance did you receive during your placement / internship?
- How would you rate the support and guidance from your line manager?
- How would you rate the support and guidance from the wider team?
- 5. What was the company culture and general atmosphere like?
- How would you rate the inclusiveness of the culture?
- How would you rate the social opportunities?
- How would you rate the diversity initiatives?
- How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
- 6. To what extent did you enjoy your placement / internship?
- Please rate your level of enjoyment on your placement / internship
- Please rate how your experience met your expectations
- Please rate the future employment prospects at Samsung Electronics
- 7. Would you recommend Samsung Electronics to a friend?
- 8. What advice would you give to others applying to Samsung Electronics
Overview
Working with European subsidiarys to improve the robustness of the repair network. Update service guides
Skills
Teamwork, working to deadlines, working under pressure, communication skills, data analysis
Responsibilities
Yes. I was PIC for a range of different topics. I hosted 1 to 1 meetings with subs and as part of a group. And had my own projects
Support & Guidance
Whilst my manager is a busy person, I felt I could go to her for support. I had another colleague whose my job was to support and they supported me very well
Culture
Sometimes there is a rift between Korean colleagues and other colleagues, however my team was largely Korean and were inclusive of me
Your Impressions
I enjoyed it fully. It was hard but I managed to get a lot of out of it and my LinkedIn is better than ever! Great team, great opportunities
Yes
Even if you apply for multiple jobs, make sure you take time for the application at the start. Mention interesting things like writing a blog or as a waiter/waitress
Details
Placement (10 Months+)
Customer Service
South West
June 2023
